Our transmission went out on our car on Saturday, January 31st. I found Mr. Transmission through the interenet and called. I spoke to the manager, Josh. He quoted me over the phone, $2200 for a tow, labor and repairs. I had him tow it to his shop. He told me it would take 2-4 days to complete. On Friday, February 6th, I called to see the status of our car, Josh told us there was more wrong than he anticipated and he was busy, so he hasn’t had a chance to call. The car sat untouched for 5 days with no phone call letting us know of the damage. He stated he needed to buy a different transmission and a driver belt through Nissan. My husband called him back and said go ahead and do it. On Saturday, February 7th, I gave him $2000 to buy the new transmission from the dealership. He said there was one in the whole Houston area and he was going to be at the dealership first thing Monday morning and it would be ready Tuesday. My husband called on Monday afternoon and Josh said that they didn’t get around to getting to the dealership to purchase it. We finally got the go ahead to pick it up on Wednesday, February 11th. We arrived and the car was still on the rack. They brought it down and test drove it. While test driving, we paid the last part of the bill. They brought the car around and the guy came in and said now the power steering is out. My husband asked if the fluid was full, they said yes. He asked if they filled it and they said no. My husband went to get into the car and it is so hard to turn now. My husband got out of the car and confronted the manager. The manager claimed that it was a coincidence that it broke on their rack and they had to refill the fluid. We stated that he just said that they did not have to refill it and he started back pedalling on his words. They refused to take ownership of their mistake. They manager got in my husband’s face and started threatening him to the point that one of his workers had to pull him back and then called the cops. They refused to fix what they messed up. When we brought the car in, there was nothing wrong with the power steering and now it is completely messed up. .
This complaint and/or review was posted on HolySmoke.org on 03:48 am, December 10, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/milex-mr-transmission-review/.
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