Modal Shop offers rentals for all types of electronic devices, one deviec i was interested in was a LXT 2 decible meter testing device. I asked the price for rental and was told 288$ for 7 day rental. Then the rep told me that the rental began as soon as they shipped the package and since they are in OH and im in NV it will take 4-5 business days and 7 full days including weekends. This means I would be paying 288$ for the device while it was in shipping to me and 288$ in shipping back to them plus the cost of shipping and the amount of rental use I would need it for. I requested to ship it next day air and the rep hit me with the size of the shiping package (18″x18″ and extreamly heavy) His reason was to protect the device the box must be a secure box for shipping. In this case either way I would be paying roughly 1000$ for 4-5 days of rental use.I find this companines business practice completely disgusting and of total disservice to its clients. Any company that charges such outrageous and irrational prices and has policies that only serve to benefit the company at the expense of the client should not be in business. This compnay is completely unprofessional and lacks any and all ethics required to earn my business. My one wish for christmas is that nobody does business with this company ever. .
This complaint and/or review was posted on HolySmoke.org on 21:06 pm, June 24, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/modal-shop-inc-review/.
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