It was Sunday, the day of holiday when I suddenly faced a severe pain in my tooth. I immediately looked for a dentist who could help me to get rid of this unbearable pain. I searched for various options but hardly found any. Due to Sunday, every clinic was closed. But suddenly I got to know about MONARCH DENTAL who provides services to their patients even on Sundays and therefore I went to them.
Unfortunately when I reached at their clinic, doctor wasn\’t there. It was really very upsetting to see that doctor isn\’t present in the emergency. The pain was increasing and there no indication for the coming of the doctor. After one and half hour of waiting, finally the doctor came. I immediately went to him and told my problem. He further asked me to wait and again I waited for half an hour since he was busy over a call. This was really unexpected since the first duty of a doctor should be to treat his patients. I really didn\’t get good services by them. I faced very much hardships.
Later when he started my treatment, he was using the tools very roughly and unprofessionally. The surgery was really very painful. He even charged me more claiming that it is Sunday so the fees is more where as they haven\’t mentioned anywhere that on Sundays they charge extra fees.
Even after paying such a huge amount, I didn’t get good services and was very much disappointed by their behaviour. I would never recommend anyone to visit their clinics for any treatment. The doctor is really very irresponsible towards his duties and don’t even know the ethics of his profession.
I was really very amazed when I saw him talking over phone and not attending his patient who was in urgent need of treatment. His license should be soon cancelled.