MoneyGram Payment Services

MoneyGram Payment Services Reviews & Complaints

Reviews: 1


Total views: 4181

Published: 13 March 2019

Posted by: Don

$800 was to be transferred to a seller on Craigslist through MoneyGram. I did not know the seller and was leery, so I asked two of the Wal-Mart associates who did the transfers what was necessary for the recipient to collect the money. I was told repeatedly that the money could not be picked up without identification and a transfer number. I asked to add a security question. I was told that was just additional security. In addition, I specified the city it was to be picked up in, which was $400 miles away. The receiver, who it turned out was only 10 miles away, called me to verify the funds were deposited and said the security question was necessary to reveal the amount. But the MoneyGram check cashing service she went to gave her all the money on the spot without ID or the transfer number. Regardless, the clerk who did the transaction refused to refund the money, and the night manager (from Uganda) couldn”t keep from laughing and just called the police to get me escorted from the store. I since learned that there were cautionary checklists on each of the forms for money transfers, but the clerks tear them off and give customers just the forms to save time in the lines. The item supposedly to be purchased was a laptop for a children”s charity. The woman who received the money never had one to sell.

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