I had issues from the beginning after signing a lease with CampHill Properties. For starters after the walk through and signing we found out that the heating wasnt electric it was gas. We were previously told that it was electric. Once that was found out we realize all utilities were allocated also water and sewer were separate charges. We felt scammed but we signed the lease so we knew we were stuck. So while we were already not feeling good about where we were living we got an outrageous gas bill. No one contacted me personally about the bill, so i contacted the office. Everyone was very rude and stated that they put a note on Facebook about the over the top bill, which is not way to conduct an office. The bill comes by mail, outstanding balances get stuck to your door so why was Facebook used to try to correct this issue. Issue was resolved and the charge got changed. Summer is now here and we were very excited to use the pool and exercise equiptment(both were supposed to be included in the rent price). About mid summer i would get home around five and be very excited to use the pool that was supposed to be open till 8. Well after i got home and changed it was close to six and i would look out and see all the office people leave and see the lifeguard leave shortly after. Now we were told that the pool was included in the rent price. So i questioned the office again about dropping the price of rent because we were unable to use the pool most days and i was told nothing would change in price. While that was going on i went to use the exercise equiptment and walked in and everything but the treadmills were gone. When we signed the lease there was a pretty nice all around work out machine. So again i call to ask if the price in rent would drop because before signing were were told it was included in the rent price. They again said no there will be no price change even know they took out the machine and told NO ONE about doing so. The end of our lease comes up, we are changing addresses and really disorganized. We move out by the 5th of Jan. I recieved no final bill that i can account for but got a bill from the collections department Located in King of Prussia (Corp. Headquarters) and the bill was big. They had already applied Our security deposite to Certain things, they claimed i owed for Nov. and others. The bill stated to call to dispute the charges. So i calledin Feb, twice. First time it went to voicemail so i hung up to call again and talk to someone. So i call again, right to a voicemail. March rolls around with no call back or any responce. I get a bill in the mail now from a Collections Agency. I finally got someone to email from Morgan Town Collections about my bill because i refused to pay any bills with out recipts or a discusion about the bill. Nothing was explained or shown to me other than a similar looking bill that i had recieved back in feb.
Consumer Reviews and Complaints
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Be aware of these 2 doctors. They gave me 145 steriod injections and 75 alcohol injections. The normal a is 3-9 shots. These shots killed
This complaint and/or review was posted on HolySmoke.org on 02:59 am, February 05, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/morgan-properties-review/.
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Morgan Properties Reviews & Complaints
1st email on Aungust 13, 2018. I moved in my townhouse on Thursday, August 9, 2018. The AC was not working that day and it is still not working today. I”ve been going to the rental office everyday and the maintenance supervisor is aware but I”m getting nowhere. I see them around the community working on other empty homes but not fixing mine. I gave them multiple maintenance problems from day one and NONE have been fixed. My 71yr old dad tripped and almost fell because the door sweep when u first walk in is loose. When I told the office staff about it one of them said they tripped also yet no one has come to fix it yet. The wall in the living room has obvious water damage and some sort of blue stain. The wall needs to be repaired and painted and this has not been done yet either. The kitchen utensil drawers are off track & the closet door in the master bedroom is also. And again I must mention no AC and it”s summer. They gave me one portable unit which covers one room. My movers were super hot and exhausted. Everyday I”ve been to the leasing office and all I get is empty promises. When I asked when the AC will be fix they say they are waiting on a part. I asked what part they are waiting for and they wouldn”t tell me so I don”t believe they ordered it. This townhouse was not ready for move-in yet my money was taken and I”m left hanging. These major repairs need to be fixed or I need to be moved to an apt or townhouse here that is actually ready for move-in. 2nd email. August 14, 2018 I got a phone call from Regional Property manager saying my AC would be fixed tomorrow and water/ molded wall would be fixed today. No one came. 3rd email Aungust 15, 2018 This is my 3rd email about the same situation. I was promised Someone would show up today to fix the water damaged wall with my mold on it in the living room and I still don”t have AC. I was given the excuse that they didn”t have my house key so they couldn”t do it yesterday. Today not only did I give them a copy of the key but I told the staff that I left the door unlocked for maintenance. I came home and my door is still unlocked and NO REPAIRS were done. I moved in on Thursday August 8, 2018 so tomorrow makes a week. Im requesting to be moved to another 2br townhouse or apt immediately or return my monies so I may move to a habitable place. Between the heat & the mold my health is in danger. Call me first thing in the morning [protected]. This is serious and I”m very disappointed in the way this is being handled so far.
Morgan Properties Reviews & Complaints
3 work orders are not fixed with reasons of less staff, not heard from the vendor etc. I have all the documents and evidence and I can easily post it on your Facebook page but I do not want to do it. I want to mention that except these 3 things, the management has been awesome. I am a doctor working in healthcare and cleanliness and hygiene is above all for me. It is disheartening to see these things not fixed since 3 months. Wash basin to be replaced, faucet leaking in the kitchen sink since more than 6 months, and bath tub resurfacing not done. I would appreciate if we get some refund in the rent due to some unprofessional service given to us. I can provide pictures of the unfixed things mentioned here if you want them. For additional information, you can call me on [protected]. I am staying here since more than 2 years.
Morgan Properties Reviews & Complaints
After attempting to force us into agreeing to first months rent as deposit. They attempted to receive first months rent and a 1120 security deposit. Once it came time to Pay the rent, the company put a hold on my payment account and did not inform me that I would have to bring in a money order after charging me 4 late fees in 2 months and refusing to refund the money. I have payed my rent on time every month since living here. After paying off the complete balance of rent they added a charge for 132.91 and I have no idea where this fee came from. After multiple calls and attempts to fix the issue I have not heard back from the property manager or any other people in the office. I would like to know whether I am being scammed out of money because I”m Only a college student and my rent is payed of with govt student loans. I only have soo much money to spare
Morgan Properties Reviews & Complaints
After living in this apartment for over 3 years they replaced outer fire exit door which sealed off building…My building had always been a non smoking building as I requested such when I moved into apartment in September 2009 due to health issues… They moved a chain smoking tenant into the apartment below mine and my apartment now smells like an ashtray to the point that I”ve had to sleep in my car in freezing weather as I could not breathe … After numerous complaints they have resealed the fire escape stairway door and that only made smoke pour into my apartment from under the kitchen sink area…This was reasealed along with a crack in the ceiling of my bedroom and now whenever the person wakes up or come home within 10 minutes my apartment smells like an ashtray to the point that I can”t bring my critically ill wife home from the Hospital as the smell literally would kill her… I went out and purchased a Friedrich C-90B Electronic Air Cleaner and filters used for $200.00 Cash out of pocket when one of my Customer Contacts I visited on Saturday told me I smelled like an ashtray and was I smoking ? This is no way to live as I feel my rights to non harassment have been violated as all I hear are excuses from the local office…Second Hand Smoke has been proven to be more dangerous than smoking and the fact that the electronic air cleaner clogged and had to be cleaned after just 10 hours shows how toxic the conditions are in my apartment as under normal conditions Friedrich states unit should only have to be cleaned once or twice a month and the unit was covered with a yellow-orange sticky film of nicotine…
Morgan Properties Reviews & Complaints
After logging a service call online to Henry on the Park Apartments on May 21, 2019 and waiting for two days, we met with Danielle in the leasing office, who spoke to maintenance via telephone. We were told that the refrigerator was going to be ordered for us because they didn”t have any in stock. We made mention of all of the recent vacancies within the “A” building alone and how we could at least use one of those units until ours comes in. We were again told “No, there were no spares!” Ours was being ordered and since Monday, May 27th was a holiday (Memorial Day), the refrigerator wouldn”t arrive until Tuesday. When we arrived at home on Tuesday (May 28, 2019), there still sat the same warm refrigerator that maintenance never came out to inspect! Garret and I walked over to the office and asked to speak to the Property Manager and ahe told leasing office personnel to ask us to call and make an appointment to talk even after the gentleman explained the situation that we were currently experiencing. Even when it was determined that the maintenance ticket was closed, Kim still refused to speak to us. The assistant manager Christine finally came out to talk to us after we”d waited there for 20 minutes or more. We had gotten a chance to explain what was going on as it was apparent she was never clued in and she adjourned to the back. When she returned to the front of the office, she told us that she was informed that for some unknown reason the refrigerators did not come in today but would definitely be delivered the following day. We verified what day she meant … she said Wednesday, May 29th. When I arrived home that day on Wednesday at 4:51pm, there was no “new refrigerator”. I walked over to the office to speak to Christine and the “head” maintenance man (Mike) was in the doorway. I politely mentioned that there wasn”t a new refrigerator delivered to my residence. He (Mike) said, “we delivered it!” I replied that I just came from my house and no one was there but my children and an old refrigerator. Christine said, “they”re over there now” … I left out and came right back to ask what the plan was to cover the cost of the food that was lost in the unit? She said that she and Kim were actually working on that and asked if I could give her a few days! When I returned back home, maintenance engineer Malik was delivering a refrigerator that was in no way new and let slip that it had been in the basement over a period of time. I walked back over to the office to speak to Christine about it. She told me that the refrigerator would be delivered today because that”s what she was told. She didn”t know that they were delivering a used refrigerator. Christine went back to talk to Kim and when she returned she mentioned that Kim said that the refrigerator being ordered was going into another apartment yet to be rented and we would get the one that”s in that apartment. We were to get one that was “clean and operable”. Christine was told that Kim would call us the next day to find out what was promised during the conversations! I thanked Christine for her correspondence and explained that if Kim did not communicate in a timely manner, we would be forced to contact Morgan Properties to file a complaint! After receiving the refrigerator, we waited 24 hours to plug in the unit as it could not be plugged in right away because it was tipped for a period of time during delivery. Immediately after plugging in the unit we heard loud “hissing” noise and I could feel air coming from the back bottom of the refrigerator. After this went on for about 15 – 20 minutes and my wife complaining of “not feeling quite right” we unplugged the unit, opened the patio doors and placed another service call. At this time, we decided it was time to contact Morgan Properties because I feel as though we have more than patient during this situation. My wife placed two calls on two separate days leaving messages with return call information. I also placed two calls doing the same. On May 31st in the early afternoon, maintenance supervisor Mike came out knocked on the door and proceeded to let himself in. He stated to my visiting nephew that he was responding to a service issue with the refrigerator. My nephew replied “I know nothing about it!” Mike turned and left the apartment without inspecting the unit. My wife went into the office to speak to Christine who unfortunately had already left for the day. My wife ended up speaking to the leasing agent, Danielle and out of frustration asked if Danielle could come and see first hand the lack of functionality of the refrigerator. Danielle obliged and arrived after her shift had ended to inspect the unit. Danielle was quite disturbed when she arrived and learned the unit was not working since the service ticket had already been closed. She said she would open the ticket again with notations when she arrived the next day. There was no activity on this issue by until Monday morning. I received a call from Morgan Properties and explained the situation. I was told that an email was being sent to the property manager as well as the district manager. That afternoon @4:00 I received a call from Mike asking about a ticket on the refrigerator. I briefly explained that the unit was not working and that it was making the hissing noise and needed to be investigated. Mike entered the apartment Monday afternoon, plugged in the unit and left. I placed another call Tuesday morning to determine the status of the ticket. The refrigerator remains now two weeks after the initial service call not functional and my concern with the “hissing” noise still has not been addressed. We have been left to purchase two 20lb. bags of ice every two days to keep what we could salvage from spoiling in a cooler. In addition, we have had to resort to eating out and purchasing multiple fast food items during this crisis. One of the service technicians Malik, was outside of the building as my wife arrived home and asked if we had seen his drill as he could not locate it and wondered if he left it during the delivery of the fridge. My wife allowed him the opportunity to look for it. The technician asked how the refrigerator was working out, prompting my wife to inform him that it in fact did not work. He checked the unit and agreed that it definitely was not functioning. And might I mention that I still have yet to hear from the property manager, Kim.
Morgan Properties Reviews & Complaints
After moving into Mt. Arlington Gardens my husband received a job opportunity as a government contractor out of state. We contacted the office to find out how to break our lease. We were told our leases stated we had to pay 2 months rent as a penalty to move out. Our rental amount totaled 2250.00. We were then forced to sign a piece of paper saying we”d pay a $325.00 rerenting fee. They would not accept our 30 days notice without us signing that piece of paper. We were told by management that while we had only paid a $99.00 security deposit for us, we had paid a $300.00 deposit for our pets and they would keep the security deposits and we would not have to pay the rerenting fee. Jodi came in and did our move out inspection in which she told us the only thing we”d have to do was paint one wall back to white. Immediately following her walk through I received a letter stating because I canceled my renter”s insurance I was going to be evicted if I did not show proof I reinstated my policy. I called my insurance company and was reassured that my policy had NEVER been canceled, by myself nor the actual insurance company. Then I was told I owed rent and needed to pay not only the $2250.00, but $160.00 in pet fees and $98.00 in water bills. I contacted my attorney general”s office and was directed to speak to an attorney, which was provided for me, who went over my lease. The attorney stated that I was right and needed to only pay the $2250.00, but because they made me sign that piece of paper with the rerenting fee, I”d be responsible for that as well, but to allow them to keep my deposits to cover it. My husband left ahead of time and the rest of my family helped paint the wall and make sure everything was in order. Mind you, the day we handed the keys over we had only occupied the apartment for 3 months so there was not much to do. I scrubbed every corner of that apartment, including the carpets. I have pictures showing there were no damages of course. I handed in the $2250, told them to keep my deposit, and if they had any further questions or comments to put them in writing to my forwarding address and if they felt they were owed anything I wanted an itemized bill (I put this all in writing). That was in MAY. Come JULY, I receive a letter from the Morgan Properties collection department saying since the validity of my OVERDUE account has not been disputed I needed to make an immediate payment and if I didn”t I”d be spent to a collection agency. I wrote a letter to the woman who sent it and informed her of the illegal move out charges, my request for an itemized bill and so on, never received a response. Then I got a call from a collection agency in August. I send the same letter back to the original signer of the letter and no response again. The collection agency stopped calling as I”ve informed them of what”s been going on. Now I email the woman on November 11th and still no response. Had I received the bill I requested I could have disputed it then or even paid whatever it was just to be done with that company. Now I have a tarnish on my credit history all because they REFUSE to respond. The office staff at Mt. Arlington are incompetent and rude. I worked for a management company for over 8 years. I have never in my life seen such unprofessional behavior from an onsite staff or parent company!! Morgan Properties should be ASHAMED of themselves!!!
Morgan Properties Reviews & Complaints
Aparment was to be ready for move on4 52010. I Keith Robertson did not move in until 4152010. First night in, apartment on second floor had contractors fixing a broken pipe. I heaed water running and it was all over the kitchen and all in the cealing, light fixer, counter tops, bathroom ceiling. Also, there is still some painting on the walls that was not done. Every time i take a shower, the water fills up to the top. The appliances the refigerator is in fair condition. The maintenance and contractors did a half ### job as it is. I have been asking for anew toilet seat and have not been replaced. I want these things fixwed. If not corrected i will seek legal help unless these things are taken care of.
Morgan Properties Reviews & Complaints
Be careful when you move here! Make sure you ask the office about when was the last time they replaced the carpet on your unit, and get an actual dated invoice for your records. According to them, their carpets have a 5 years life duration and replacing them costs them approximately 854$. And they don”t care if you moved in with dogs or pets! If a tenant with dogs lives in the unit, and after moving the carpet”s life still within the 5 year timeframe, it will not be replaced before the next tenant moves, even if this new tenant is allergic to dogs! The interesting part is that even though they know this foreseeable information, and they will make you accountable for it when you move out, they will fail to let you know about it, and will not include the information within the contract you will be required to sign, which language, in terms of this, is purposely vague to allow them to steal your money on alleged carpet costs/fees once you leave. To add to this, they will send you a letter by mail with your moving charges disclosed and explained, but it will not include anything about carpet damages charges. The letter will even say Security Deposit Credit… And it will not be until you email Collections, two weeks after receiving your letter in the mail, asking about your Security Deposit Credit that you will found out, for the first time, about carpet damages charges applied to you and that your credit was prorated to cover them. And guess what, despite not including foreseeable costs/fees in the contract, and not including carpet charges in your final letter, they will still tell you they can”t help you and will still make you accountable for everything. The funny part, they can”t even reproduce a document disclosing the current life of each carpet from each apartment unit, with current pictures, in order to demonstrate that the process to make a determination of the damages incurred per tenant when the tenant leaves a unit is an accurate, unbiased, and unarbitrary one. So my question is, if there is no record of the current life of each carpet with pictures before and after a tenant moves, how do they even make this determination? Even more, I wonder if a tenant ever moved without being charged for a carpet replacement!!! I moved in with my family, which includes two canine children. I was told I was allowed to have two dogs and when I moved I registered them in the office with their paperwork, pictures, and paid my deposit. After almost a year living there, I received a call from the office that a neighbor complained about me having two dogs. Instead of letting the neighbor know I had the right to have two, and that they were registered in the office and a deposit was paid for them, they basically forced me to move in the middle of my kid”s 9th grade and Pre-K year. I had the intention to stay until my oldest had finished high school, which would had been 5 years. The 5 years of the carpet that they allegedly conveniently replaced the day before my contract became active. Even though I got the keys of the unit from the office the same day they claim having the carpet replaced and the carpet wasn”t new! In fact, per statements of the administrator, it needed to be shampooed! Why on earth a brand new carpet would need to be shampooed for?!?!?! Lesson to be learned: ask for the current life and value of the carpet in the unit you”ll be moving in, take lots of pictures, and don”t wait for your security deposit because they”ll find a way to keep it! Good luck!
Morgan Properties Reviews & Complaints
Bowel movement, waste, unsanitary conditions, Feces, rodents, bugs, urination, maggots etc. Inhuman conditions.Etc. Dirt, trash unlivable conditions. New Apartment heating room and filter black. They knew the lady moved because of the back up some of her dog feces from Before June 12. We knew the odor from day one was sickening. Previous tenant had dog they said the carpet had to be replaced. They lied about replacing it. I put in for exterminator no one replied. Also 7 other maintenance requests. There is months of urine and bowel movement on floor. No lease I moved out of another apartment they stole my security deposit. There were a few stains on carpet they say they payed $800 to clean carpet. Other items that were illegal I will speak to corporate one on one. My civil Rights and human rights have been violated. I want my money back from June and July my security deposit they stole. Also I”m not paying for August. Finally July 6 2019 The resident manager and Doris both need to be fired. Neither did anything about these conditions. I asked for me and my son to be moved immediately. My son has breathing problems so I asked to me moved on Monday they said no. Everyone in building should know about this. When I told them the Government and Health Department have been notified about these Hazzardouz conditions. Now it is Thursday. They knew these conditions from many months. Refused to fix. I truly feel violated. Trying to take correct and legal action as needed. Please correct this and give me and my child a decent apartment immediately. Move us as soon as possible. Other legal laws have been broken. You may call health department. Please contact me immediately. sarah_ [protected]@ outlook.com Chanel Billings [protected] [protected] Like I said your Managers saw and knew about this for many months. Other issues no real lease . Theft by rental office. I will fight legally for me and my child. My move out date was May 31. 2019 in writing. Bad management I moved June 12. They charged me and it was their fault. Every two day they changed my move out date and stole my security deposit. Morgan Management this is the worst. I”m holding my phone. Call me immediately please. Tenant Chanel Billings and son.
Morgan Properties Reviews & Complaints
Continuous failures to perform maintenance. It takes them months to fix issues. Had a water bubble form in our shower. They came and punched holes in it to drain… then waited weeks for them to come back and find the problem.. they cut a hole in the ceiling and found it was a leaky pipe. They covered the hole with cardboard and said they needed a plumber. Plumber never came. Maintenance guy kept asking me when he saw me if they ever came and I said no. He kept saying he was talking to the failure of a manager Julius and his maintenance manager. Nothing ever happened. For at least 2 months this went on. Finally they came into my apartment today, unannounced and without notice, while I was out and working and so was my wife, and made a much bigger hole in the ceiling. This time, they left it uncovered and also ripped the shower curtain off the wall so we can”t even take a shower. My wife is 9 months pregnant and due any day so this is absolutely unacceptable. The light and vent over our stove don”t work. They were notified of this 5 times, including on our move in paperwork. They tried blaming me for me catching 14 mice within 3 weeks of moving in, despite the exterminators telling them it was because of the gaps in the walls, and that henson Creek should fill those gaps. That took 3 months to correct. Terrible service. Terrible company. Everything is terrible.
Morgan Properties Reviews & Complaints
Corporate Office of Morgan Properties; Recently I had very bad encounter with one of your maintenance people who lives onsite at Craven Court who says he works as maintenance and also a very bad experience with your leasing office manager at the Glens at Diamond Ridge. I have lived at this residents since 2015 which is before Morgan properties took over the properties in our area. One of your maintenance person lives two houses down from me parked the office cart in my reserved parking spot. This has been about the 4th or 5th time this particular maintenance person has done this. The 1st time he parked the Morgan Properties truck in a reserved parking spot. I spoke to him about that before and he said no problem this wouldn”t happen again. The second time was the cart, the 3rd time was again the Morgan properties truck. And then today October 23, 2018, I get home and the service person has the cart parked in my parking spot in which have an assigned parking addendum in my lease. I knocked on the door to see if Morgan Properties maintenance person was home and could move the work cart, but I didn”t receive an answer. So I called the front office to see if someone could come move the cart. In my lease I had assigned parking addendum and the year make and model of my vehicle was all listed in my leasing documents. The basis of my complaint is that no maintenance person should be inquiring or snooping in the leasing office regarding my leasing information or any other tenant”s leasing information, because his job is to handle maintenance repairs calls and not worry about leasing matters. Also the leasing office specialist nor leasing office management should be sharing this information with maintenance person. No emails were sent or anything sent about parking post changes at this time they are still Harbor Group post that were installed prior to Morgan Properties which are still there. I have had multiple problems with this particular maintenance person in the past and called the regional manager to get them involved with an issue before because there was some items that were missing out of my house after maintenance and he was one of the individuals who entered the property. Since I didn”t know if he or another person took my tools I voiced my concern with the leasing office and wrote a letter to your regional management at that time. I asked the leasing manager why nothing has been sent out regarding any changes. No explanation besides things have changed, and that now I needed give all these documents to her. She asked for my car insurance papers, registration, license and all which I thought was out of the ordinary, but I gave them to her anyway. I also explained to the leasing office manager that I would contact your corporate office if she continued trying to be bias against me and treating me unfairly by only siding with the maintenance in the office. I am tired of talking to this guy because he seems to have a problem with me because I asked him to move the cart from the reserved parking and there were at least 10 or more available parking spots at the time that he could”ve parked that cart or any Morgan property vehicle in. I feel the leasing office should”ve contacted me if there was an issue with anything regarding the parking. Not maintenance causing problems leaving office carts in my reserved parking spot. Harbor Group installed the parking post for myself and my neighbor a few years prior to Morgan properties taking over. I signed a Morgan Properties parking addendum if there were any changes the leasing office should have contacted me explained the changes and when the changes occurred. There are still harbor group parking signs everywhere. I want something done about this maintenance person because he seems to think he can harass tenants and nothing will happen or that it will not get back to corporate office. I feel it is definitely necessary for him to be reprimanded for his actions. His actions were out line as he threw a piece of paper on my car which demonstrates him being out of his job duties and disciplinary action should be taken against him for that. Before he moved in I hadn”t had any problems while living at the Glens of Diamond Ridge. Date of Incident: 10/23/18 Client number: [protected] Resolution: Get rid of unprofessional personnel
Morgan Properties Reviews & Complaints
Dear Sir/Mar This is Lovert Asanji and Mbong Njweipi. Today April 1st is our move out date from our apartment in Maryland to move in to our new apartment in 1533 elk way Bear Dover DE. it is with frustration that we write to you. On this set date we were refused keys to the apartment. we didn”t receive any welcome notice either through an e-mail or mail through the post office stating any conditions to be met before moving in. we called the office two days ago before the move in date to confirm and make rent payment still we were not informed of any conditions to be met. While on my way from Maryland to Delaware with our belongings parked in a U-haul truck, I was called by Mbong to informed me about the shocking news that we can”t be handed the keys to the apartment without getting electricity. This is so embarrassing. This is weekend and the electricity companies our closed. we are wandering around in confusion without any sense of direction looking for where to keep our stuff after paying to move in on April 1st.Yet, we can”t get access to the apartment. if we knew we will be frustrated in this manner then Fox run would have been the last place for us to ever table our leasing application. I hope the rent will be pro rated to the date the keys will be handed over to us because our hearts bleeds for this kind of inconveniences and how we were being treated. let me also mention here that your representative on this set date is the worse one can ever wish to have met because her manner of communication and approach is very rude for a customer service representative. we wish we never get to cross her path. Thanks.
Morgan Properties Reviews & Complaints
Do not move into these apartments, parking is horrible the staff sucks, i have mold growning on all my stuff in my house due to this company”s neglect!!! My kids are sick from the mold and also they promised to move me and gave the apartment away that i wanted to move into!!! Section 8 living but the rent is too high for low grade livening and poor management!!! Problems with my front door when i first moved in, AC was broke all summer my house would not cool, they are worried more about leases then Acutally making renters there who pay there rent on time!!! I”m breaking my lease and moving out of this sorry ass apartments
Morgan Properties Reviews & Complaints
Do not rent from these people> the staff person that helped me when I came was professional and very courteous. Since then my experiences have been horrible. I was charged for a month to month lease which I never agreed to. The office staff has lied about it month after month and agreed to fix the problem since january 2017. I agreed to be on a 12 month lease never did I sign anything for a month to month. I do not understand why I can not get the staff to fix this problem. It was no error on my part I did everything I was suppose to do to rectify the situation including signing a paper they sent out in november asking if I wanted to renew my lease. I was told to sign the bottom of the document and return it to the office and it would serve as a agreement and notification that I wanted to stay. Now the paper some how is missing from my file and the staff is acting like they don”t know anything about it. Recently I purchased my own refrigerator and notfied the office staff to have the maintenance remove the old broken up one that belonged to them afterwards I wrote a letter to indicate this and had them put it in my file. The office staff somehow never put it in my file I had to rewrite it again. I still have a copy of the first one I gave them. They also misplaced my application to get pool passes. Then refused to give them to me when I asked for them because of the issue with the rent situation. I was presented with this problem since january and the staff also claim that I have to pay it because my lease wasnt signed by december even if I gave them the document they asked me for to let them know I was staying. They are liars and very unprofessional I will never refer anyone here and I will be moving whenever my lease is up. They are very unprofessional and need to be replaced with someone else. The lady lenora was very professional and honest and knew how to do her job. Do not move here you will be sorry…
Morgan Properties Reviews & Complaints
Early June I received a notice that MP was installing a back splash in the kitchen. The previous management, Harbor Group, had already installed one in my unit so I went to the office and spoke to Mr. T . Wilkins and asked if my apartment could be skipped and that I would store the tile so that should I move out MP would be assured of having the same product available. He told me that it wouldn”t be a problem and that they just needed something in writing – which I did and left with the office personnel as the manager was, as per usual, not available. On May 31st I came home to a note that the contractor would be replacing the back splash the next day. On that note I wrote DO NOT ENTER ALARM SET. Not only did they enter, they tore the note off the door (along with the paint) and left it on the ground, they pulled the lighting I installed under the cabinet out of the wall and broke the brackets, the pulled my Crate and Barrel knife magnet from the wall, all of my belongings were moved, piled up. When they removed the original back splash they damaged the wall. There was grout EVERYWHERE (including on top of the drawer, UNDER the ledge of the counter top-which could only be done if the drawer was opened). Grout on the front of my fridge, something blue (my old tile) was melted on to the burners. So I”ve had to replace the light and knife rack, 2 burners, pay to have my kitchen professionally cleaned, replace medication that was spilled on the kitchen counter and I”m waiting to see if someone is going to clean the carpet that still has chunks of grout in it. I immediately notified Service and Thomas came out Saturday morning and took pictures and I never heard anything. One day I find out that Corporate Staff was in our Community Center (that we no longer have access to – it is for the exclusive use of the staff – but that”s yet another thing) and Chuck came up, i showed him the damage, he agreed that it was not acceptable and arranged to have the wall fixed. They didn”t show the first time but did the second. So the only thing that has been addressed is the wall. The workmanship is sub par. And as an aside, a silver “Return to Tiffany” bracelet magically disappeared. Please note that no one beside MP has a key to my apartment – so while I did not SEE anyone take it, i am 100% positive that your contractor did. I”ve reached out to the Manager, J Fields and while she did leave a message with a specific date and time she was available, when I told her I couldn”t meet then I”ve NEVER received another response. The total out of pocket to date is $261.92- not a vast amount but certainly more than I should have to pay to replace that which your contractor damaged. And yet MP wants their rent on time. Today I came home to a sign on the front door that balcony railings had wet paint. I thought “finally, getting rid of the mottled green and white from the power washing.” Alas, they did scrape loose paint as evidenced by the mess on my balcony, and there is a very light coat of paint that you can still see the green through, but the paint that is all over my table and chairs is unacceptable. When I previously reached out regarding the multitude of issues at The Apartments at Diamond Ridge, “Kim” responded that things take time. It”s been 18 months since the take over. We no longer have a club house. There is no cable or wi fi in our fitness center. They new grills are great – when they work. The kids play area was repainted – with latex paint that peeled immediately and I”ve watched little kids picking at it and putting it in their mouths. You installed a putting green with such an inferior installation of turf that is is unusable. When you submit inquiries on line they either say they “work completed” which isn”t or gets deleted. Fortunately I have the complete 9 page history before is disappeared. And now I have the damage to my patio furniture to address. I LOVE the view from my apartment. It is the ONLY thing keeping me here for a 6th year. Despite my rent increasing and the quality and service decreasing, I stay for the view. I need to know that SOMEONE cares about this property because it certainly isn”t the on site staff.
Morgan Properties Reviews & Complaints
Early Monday morning around 8:30am outside my home in Woodacres, I witnessed two maintenance men in their work truck approaching and blocking in a black man parked. I stayed in my car parked because it seemed awkward that how they pulled up on him. The man seemed to be on his phone at the time. The maintenance men were confronting him about something but all I saw the man doing was talking on his phone. It seemed like the man was very upset afterwards so I approached him to make sure he was ok. He stated he was being questioned on why he was there and that he was waiting for his father to come out with a check. He also stated something to the extent that one of the maintenance men is sleeping with his wife from the leasing office and thought it was ok to approach this man on it. Now I know the man”s father, a very nice man. If a guest who seemed to be minding his business can”t come to see his father who is a resident without being questioned, then what kind of property is this. On top of it all, I am a minority as well and it didn”t portray a good image from where I was at. Very unprofessional. Staff shouldn”t be having relationships with each other in the first place for these reasons. I don”t know his name but that man deserves an apology.
Morgan Properties Reviews & Complaints
Eric, I have been living in the Elmwood VIllage Aparments for 30 years and I just recently moved out. I recently received my Move Out Statement and received only $378 of my $1017 deposit. I was charged $300 for removal of furniture and $40 for 5 missing blinds, which I had never received. I removed my all furniture from the apartment as well as cleaned everything the day I moved out, which is why I don”t understand how I was charged for “Removal of furniture.” Also, I have lived in the apartments since 1980 and have never received blinds for my apartment. The blinds I had in my apartment were blinds that I had personally purchased myself. Furthermore, I was also charged an additional $300 for holes/hooks in the living room, which is ridiculous. I called the management office several times regarding things that needed to be fixed in my apartment, however, nothing was ever done regarding this matter. After 30 years, the only thing that they had fixed was my bathroom. Service is very poor and I rarely received a response when I called the office. The day I received my Move Out Statement, my daughter and I went to the Elmwood Village Apartment main office to speak with the manager. My daughter asked to see the manager and we were told to wait. The manager, himself, was standing right beside us knowing that we needed to be helped, however, he refused to acknowledge us. My daughter then asked him if he was the manager and he replied “yes.” She told him that she needed to discuss an issue regarding out deposit. He told us to see Theresa, since she was the one who wrote the statement. My daughter questioned the Elmwood Village Apartments Manager about why we were charged $40 for missing blinds that we never received and he rudely replied, “Well, I don”t know that. What proof do you have that you didn”t get blinds.” My daughter told him that we have been living there for 30 years, yet he refused to listen to what we had to say and shrugged his shoulders. He then took us to the secretary and told her, “Well, these people think they should be getting more money then they got.” I told secretary that we never receive blinds, we removed all our furniture, etc. The manager then interrupted, once again saying, ” What proof you got.” Then my daughter said that is not fair, what proof do I need, I”m telling you I never receivd blinds. The manager then threw my statement on the desk and told my daughter and I to go to court. He then told secretary, “don”t talk to these people” and then walked out of the room. We tried reasoning with secretary and she was also very rude in saying, “Well you heard the man, get out.” My daughter and I have never been this rudely spoken to and disrespected. It was very humiliating to walk out of the office. There was no one that was willing to listen to us or even reason with us. The Elmwood Park Village Apartments manager was extremely rude and disrespectful to my daughter and I. He billed me with unnecessary charges and i would like to talk to you regarding this issue. I would never expect a Morgan Properties employee to be so rude and unprofessional. As a Morgan Properties employee he represents their company, and his rude attitute and behavior is giving that company a bad reputation. I spoke with an employee from the Morgan Properties Home Office and she informed me that no employee from Morgan Properties should ever speak in that manner.
Morgan Properties Reviews & Complaints
Filing a complaint on cedar garden and towers apartment. first off the staff you have on board is unprofessional, very rude and intolerable. 2nd this apartment we moved in to on September 30 is infested with mice, spiders and bed bugs. my new bed is now infested and also I have an allergic reaction all over my body to the bug bites I went in person and showed Philip who is another employee there October 17 or 18 these bites marks are from several different kind of bugs as well as my 3. children came in contact with bites . I”m on several medication while pregnant for these bug bites I wake up to have my food being eaten by mice and mice *** everywhere. I reported the incident immediately in person and online and yet nothing has been done I received a letter that the exterminators were coming today 10/25 but no time frame. I go to the office to talk to one of the staff members and re-explain my concerns and the heavy set lady with a black mole on her right side of her face was very hostile and rude. Every time I call and to speak to someone I speak to sydnee cause she is the one to answer and is unbelievably rude and today 10/25/19 I actually walked in to her conversations about my apartment being infested and joking about it. but when she saw me walk in in right timing she stop talking to her coworker with Dread locks and realized it”s my unit she is talking about I called her today this morning on my first week at my new job to find out what time will the exterminator beat my unit she had no idea and they will come when they can. I left work early just to make sure this was gonna get done and to finish bagging my belongings as I stated I”m pregnant and in pain due to the cellulitis caused by the bug bites but obviously couldn”t finish in time bc like I stated this is my first week on the new job. When I carried on conversation with Sydney she advised that the apartment wasn”t infested before we moved in so I stated that I didn”t know she was the tenant living there before me, I also said well we just moved in so what are you implying that we brought the infestation she said she is not saying that but the apartment was cleared before we moved in and than I stated watch it bc now your contradicting yourself cause we have only been here 9/30/19 and today is 10/25/19 and most of our stuff is in boxes still. I was given a check off list to check off when I moved in with what is wrong with things in this apartment and had 7 days to hand in that In, I handed it in already I was advised someone was coming to fix things no one has came. It only took me 3 weeks to decided that this is not the facility for me and was trying to get a transfer to another facility of Morgan property but they advised today that I have to be here 6 months to do a smooth move transfer and that will not be happening because I have only been here 3 weeks. I paid up front 500 and 558 and than was charged a pet fee for my service animal and since the Morgan property “attorney” approved my service animal they added the 300 and something to the following months rent. When we moved in the apartment it smelled like cat *** the lights on the outside are broken and while pregnant I fell and tripped on steps. None of the cabinets have sturdy stable shelves I actually had to throw out dishes that broke. The toilets are always running the blinds are always falling and breaking when they fall. there is no screens on windows in the upstairs room or sliding door the screen actually broken. There is wholes in some ways and these weird lil bugs coming out the carpet as well the list goes on As of now my kids sleep on the floor bc there beds are not set up due to the bed bugs while mice run over them. I”ve called me Paul Morgan to get a in contact with me and Lisa morrillo and I have yet to hear from any one from corporate so I called another apartment complex to get advice on what to do when I did speak to some one in silver spring apartments (410)999-1580 they went back to advise the heavy set lady with the mole on her face that I wanted to speak to corporate about this facility and what I can do about my situation in fact that”s when I realized that sydnee was talking about this unit bc I was the one who spoke to the gentleman in silver spring. Than the lady with the mole on her face advised me that they came and took pictures of my apartment which is very invasive to prove that the job wasn”t completed due to my things not being put in bags so if I don”t hear from corporate soon my attorney will be contacting you soon. Today”s is 10 /25/2019 I would add picture but I”ll wait till someone reaches out. Thank you Reason of review: Poor customer service. Monetary Loss: $1000. Preferred solution: smooth Transfer to another facility or my money back to move to some where else
Morgan Properties Reviews & Complaints
First let me say I love living here besides my one issue. The neighborhood is quiet and peaceful even at night. My complaint is about the horrible flooring here. We live between apartments. One above and one below. The complaint is about the quality of the flooring here. The floors are very loud and squeaky. They are so bad that when the people upstairs walk around at night it keeps my 9 month old up all night. You can hear every move they make. The same goes for our flooring. Every time you take a step the floor creeks and squeaks very loudly. I have never heard floors like this in any other apartment I”ve lived in before. Is there anything that can even be done about this issue?! It”s very loud and inconvenient
Morgan Properties Reviews & Complaints
Good Afternoon! I need to file complaint against Morgan Properties in Kent county Delaware, I would like someone local to speak with general manager, My daughter has lived in one of your apartments before 18 someone claiming to be her mom complained that I had a issue she lives there, will it was not me, but I really do have an issue, my daughter lives there since before her 18th Birthday under my better judgement! Apparently someone did contact corporate saying it was me, so I want to talk to a regional manager, I can tell you she does live there, and I am wondering how? The building manager does know she gave her a parking pass, so I want to know how was this allowed if her boyfriend lied he should have issues, but there is denying the office staff knows and corporate may not so I feel since they went and told my daughter I complained she lives there and they where ok with it! And it was not me but my daughter told me about it! I want answers Thank Ms. Twaits
Morgan Properties Reviews & Complaints
Good day to you. I am writing to dispute a charge made on my account for pet fee of $250 plus $25 this month. My boyfriend recently brought his dog to my unit because of a work related injury I had that he had to take me to Holy Spirit Hospital (I can show documents & my employer Lifecare Hospital can prove it) early in the morning & we didnt know how long it will take so he brought his dog as well as the kennel. But since he was in a rush to go home he left the kennel at my apt. Then when inspection came the kennel was there but the dog was obviously not there since he only brought it that time. The propertty manager Matt insisted that I will be fined since I have a dog. I told him I do not have a dog, my bf owns the dog & has the dog in his apt not mine. He repeatedly told me & even yelled at me, not wanting to hear my explanation, that I have a dog even though he could not see a dog at all. So I was pissed thinking that since he is going to charge me anyway I told my bf to bring tthe dog for a day & the dog stayed at my apt but I received a letter on my mailbox (which I kept a copy & took a picture of) saying that as long as I remove the dog and I have until April 27 to do so, then I wont be charged w/ the pet fee. So my bf took the dog back to his apt in the morning of 27 around 8:30am & I went to sleep after because I just came home from work (I worked from 7pm to 7:45am). However at approx. 9am-10am (I couldn”t really tell the exact time since I was so tired & sleeping), somebody kept ringing the doorbell & knocking pounding the door repeatedly. I had a very tiresome graveyard shift that I couldn”t find energy to entertain anybody so I just ignored the loud knocking hoping that whoever is knocking will understand that I don”t want to be disturbed since I do know my right not to be disturbed & there was no prior notice for Matt or anybody else for that matter to come. I then got a voicemail from Oxford Manor Mngt. So I called back, Matt the manager answered, he was very unprofessional yelling at me repeatedly calling me a liar. He told me it was him who was knocking on the door repeatedly & so I told him that is harrassment & that I would have called the police but I was just so exhausted to wake up. To calm him down & for him to stop judging me & calling me a liar, i asked him since I already was approved to move to a 3 bedroom apt on July 10, am I going to be charged again for the $250 pet fee. He said no but i will be charged $25/mo. So I spoke w/ my bf after I spoke with him then my bf said he will no longer be bringing the dog even if I want him to & that I shouldnt be charged w/ any fines because the letter clearly stated I have until April 27 to remove the dog from the property. So I called Matt rightaway & asked him to come check my apt or send somebody over since April 27 is the last day for me to get a chance to remove anything that suggests that there is a dog in the apt. But he didnt come nor did he send anybody to check. I have been harassed & I do not feel safe anymore to be here in Oxford Manor so I would like to get a refund of my reservation fee for Apt. 80 which I have been approved (3 bedroom apt). Also, I will no longer be renewing my lease which ends on June 29, 2017. I am also requesting not to be charged with the $250 because the dog doesnt live here and has never step on the property since my boyfriend took the dog back on April 27 @ 9am and has not cause any damages to the property. I have been paying my rent through autopay on time and so I do not think I deserve the very disrespectful treatment & for mngt to demand to come in anytime they want w/o prior notice. My sister, who was the one who referred me here is also very disappointed and will not be renewing her lease as well. I am hoping you will resolve this issue otherwise, I will be seeking legal advise for this matter. Also, I do not ever want Matt to talk to me, regarding any matter because I do not want to be harrassed again. Kindly let someone speak to me regarding this issue. Thank you & hoping for a positive response. Sincerely, [name removed] Registered Nurse Email: [removed] Phone no. [removed]
Morgan Properties Reviews & Complaints
Good morning: My name is Sandra and I live in imperial park drive. My complain is that this property charges me $150 fee for a gym and pool which we never use I live with my parents (they are senior citizen) they also charge a fee for water and sewing. Their maintenance is very poor I have to call all the time to clean the hallways because they are always full of garbage. Thanks, Sandra
Morgan Properties Reviews & Complaints
Having an exterminating issue and submitting maintience request since July. When submitting request, i have to donit 2-3 times or call consisntly for someone to respond and claim there are no holes behind appliances. I asked for my entire apartment to be checked and assistance to move furniture. They didnt respond on time for appointment and didn”t check other areas after I found several gaps in the bedroom closet. And they were filled with stuff as temporary fix. Continued to have mouse activity, upon further review found several more wholes with mouse activity around it. It has caused lack of sleep, I believe my body is having rash reactions, and now my apartment is out of order as a result of having to move stuff around.
Morgan Properties Reviews & Complaints
Hello I am very disappointed with the way of acting of the manager of this complex of apartments avery park because I parked near the entrance I put my emergency lights to unload a few things it was only two minutes because my baby of 20 months was sleeping.And then the manager arrived and started to scream and put his car in front of mine and she said screaming at me to move my car and from there my baby woke up scared crying because of the manager I”m very upset the way she acted and is not the first time I see her act so many other people she speaks to them in a very bad way I wanted an apartment there but with the type of manager you have I do not want to live in that place anymore I hope you take letters In the matter she can not continue shouting to the residents or to the visitors very bad aspect of the manager.
Morgan Properties Reviews & Complaints
Hello my name is Fredricka and I lived in Parke Laurel 2014 and I am dealing with a mistake on Morgan Properties side with them putting wrong information on my rental history jeopardizing me trying to rent or buy a house. I have been dealing with this for several years and have contacted Corporate and spoke with a gentlemen but no one is able to help me or correct the situation and it”s there error. I”m getting the run around and no response back when I leave several messages and emails to the point I am going to have to seek an attorney.
Morgan Properties Reviews & Complaints
hello there I”ve been robbed at gun point in my apartment I really don”t feel safe living here anymore. I would like to break my lease. I”ve called many times, but can”t get anyone to answer. The Resident Manager told me that the lease can”t be broke. He told me that they can only move me to a different apartment. Again, I don”t feel safe living in this area. The robbers held me at gun point. Thank you for your time and I look forward to hearing from someone, I have a police report and this is my case #[protected]. I need to move out as soon as possible. thank you
Morgan Properties Reviews & Complaints
Hello there, am trying to find the appropriate contact for Morgan Property Headquarters. I was a resident of Hope Properties of Devon, now Morgan during my entire college years and I was just to take an apt back there until buying my own home, it felt home. I was met with the most hostility, discrimination like by Christina Griffin. No matter how nice I was with her, it made no difference and that is even recorded in emails, not to say how she spoke to me when I walked in there. After putting the deposit for an apt I was to move in on 11th of March, then 19th because the resident asked for more time, then 22, then was asked for 29th, she kept pushing my move in date by email, calls, ultimately contacting me by call stating that ‘the current resident circumstances have changed and we want to offer you a different unit’ When I said no she pretty much hang up on me. I did not understand what is this behavior until I walked into the Whole Foods pub area that evening, where I know all people working at that bar and the local regular people also coming in there and with many of which I have developed a good relation over the years, and few of them, including a friend who happened to be around also told me that they don’t want me to get hurt but that Rob Horowitz who is now the assistant property manager at Devon office spoke very damaging about me. He provided details not only of my previous residence but also personal details. When one of the girls mentioned my name as I was sitting outside of the pub checking something for office on my laptop, that am waiting for that apartment and she offered me to stay with her until I get the way Rob, in front of many others got into the conversation and starting pointing to me saying ‘dont’ talk to her, run away, don’t help her, she is a very bad person, she was a resident and she is like this, she is like that, that everyone should stay away from me, that I terminated the lease earlier and shared my personal details as income and others with everyone else there. A few close to me who were around and heard the conversation thought that was weird. Yes, I terminated the contract after many years of living there, when the previous management did not resolve some issues and was left with no choice but I paid everything. However, this is not acceptable that a property manager shares in public details to this level with the public. There were about 20 people that night in there who heard him talking about me like this. I could not go there since, it hurts. Privacy is very important to me and I feel very hurt that someone goes and damages someone’s image like this, in public. During the previous management, I know everyone would avoid this person, Rob because it all depended on how his mood was on that specific day, if he would talk to you good or be rude so everyone around avoided him, seeing him as weird but I have never commented when saw him at whole foods earlier. That was in the office and Whole Foods is a public place. In my eyes and others I have shared this with, this behavior is unacceptable. What happens in the office should stay in the office and noone from that office, should not discuss a resident’s personal details in a public place. This is a violation of someone’s privacy.
Morgan Properties Reviews & Complaints
Hello, I have lived in your development for 3yrs now and I am never late on rent. On 9/24 I went online against my better judgment and paid rent early because I just got paid. I received an email that said it was processed. 2 days later it said it was returned for nsf $35. That is INCORRECT. I called my bank just to make sure there was nothing blocking me from doing payments online. They said no, the money is available and nothing shows rejected or bounced back. I called the leasing office and they told me to call rentcafe. I did that and spoke to someone who was very unprofessional who did not help me. September 30th, I went to the leasing office because rent is due and this needed to be cleared up. I showed them all my information online and even my check book to prove my bank info was inputted correctly. They didn”t understand why it didn”t go thru either so they sent an email to their manager. She called me and sent me back to rentcafe. I spoke to rent cafe manager Shanti and she explained Morgan Properties need to fill out an internal support ticket to request a refund or you can call your spoc (special person of contact). Shanti also stated they didn”t see my information in their system at all. How is that possible if I can clearly see it online. I can send you any information you need to clear this up if needed. I should not have to pay $35 for nsf when it is clearly a system error. I paid my rent yesterday minus that amount. Please let me know how you can assist me. I can be reached at [protected] or [protected]@yahoo.com If this is the wrong area to send this, please forward it to the correct person or let me know so I can do more research.
Morgan Properties Reviews & Complaints
Hello, i live in 5795 Winston Court Apt # 262 and I moved to this apartment I called Washington gas for creating account for me and after few months I did not receive bill and they said that I need to go to their office for identity verification, they said that I don”t need to be worry I will receive a bill, on July 2017 I was out of the country and my wife received the few gas bill from Conservice and my wife went to leasing office and they told her that you should pay this amount soonest possible. so we paid 512$ to Conservice THROUGH STONERIDGE WEBSITE for the Gas bill. On September 14, 2017, i received another bill from same period from Washington gas and i went to leasing office and i am told that i need to talk with Conservice about this issue and i talked with Conservice and we made a conference call with Washington Gas and once Conservice representative confirmed that washington gas already did billed me for same period so the conservice agreed to REFUND (512$) paid to conservice through Stoneridge website for gas. And now after several inquiry with conservice i was told that because the stoneridge apartments cancelled the utility contract with Conservice, Conservice send all balance, Credit accounts to leasing office, and it is been 40 days that i go to leasing office everyday and i do not get any proper answer.
Morgan Properties Reviews & Complaints
Hello, My name is Malik Clark, currently I reside at 1801 Broadacres Dr .311 Tory Estates Clementon NJ 08021 On June 7th 2017 I went to my apartments leasing office located at Faiways apartments. I went there to complain about two things1. The enormous electricity charges from Atlantic City Electric with these units and 2. The fact that when my neighbors run their dryer, it makes my apartment upstairs extremely hot because it is running on the same line. On that day I spoke to the manager and the assistant manager about the issues that I”ve been having with this apartment unit I explain to them I don”t understand why and how I am currently receiving electric bills over $350.00 a month when I am gone for 12 hours out of the day.I currently don”t run my Airconditioner due to the cost.Sine I have moved in on April 1st 2017 I turned on the Ac unit 2x and it takes over 10 hours to reach the 69 degree mark on the thermostat .This is ridiculous and a rip off. I currently live by myself. The assistant manager Theresa explained to me that the cost of electricity there was pretty much normal due to the fact that the whole unit runs off of electricity and not gas.I was really surprised becAuse this is more than a person that has a 4 bedroom room with 4 people. I explained to them that this is more than my car note.I am not used to this especially as a previous resident coming from Morgan properties (Nieuw Amsterdam apartments)where they use Pseg which was much more reasonable. I explained to them that I can”t not afford to live here with those kind of rates.The managers then began to explain to me that I could move to the complex where they”re located at which is fairways Apartments and there”s PSEG over there. I would have to pay another security deposit to do so.I explained to them that I”ve already paid a security deposit of $1080 and I don”t understand why It could not be transferred over since it”s they control and run both complexes by the same manager. The manager stated to me that could not be done, but she did agree to waive the actual transfer fee that would be involved.I did not like the fact that I would have to pay another deposit but I agreed because I can”t afford to stay in the apartment with these electric rates and the issue with the heat from my neighbors dryer is making my apartment extremely hot.I asked how much I would have to pay. They stated to me”well we will have to add some things up and we will send you out the information by mail”. I waited over 2 weeks and never received the information. I called and spoke with Michelle during this time frame and she stated that oh I am waiting for my manger to sign off and then I will send the new lease out to you with the cost. I waited and waited. Finally frustrated I sent and email to Michelle and I explained to her that I will just stay at the current unit and work this out with Atlantic City Electric and deal with the dryer situation. I am currently in the process of finding a new apartment complex to deal with because it seems as though no one is trying to accommodate me as the tent. If I have to pay another security deposit to move I should as well just start fresh with a new complex and break my current lease.I spoke with the maintenance man the other day in reference to the contractor coming out to fix the issue with the dryers running on the same line and the maintenance man stated to me that he doesn”t have an answer yet.The contractors have been dragging their feet but yet and still I am the one that”s currently suffering. I am pretty fed up with Morgan properties as of now and I would be looking to move on.If I can”t be accomated without spending any extra money I would like to get out of my current lease.I just want out and they can keep the security deposit.I am looking for answers and a resolution. P.S look at the pictures of what I breath in everyday at this complex. This has not been resolved, the vent lines have dust and mold. These should have been cleaned out over 10 years ago. I am ready to leave.ASAP!!!
Morgan Properties Reviews & Complaints
Hi, I have been living in my apartment almost two years, why I say almost, because my first lease renewal I only sign for 10 months, why because the renew amount for 12 months was 74.00 more a month, the 10 month renewal amount was 44 more a month… So I went with the 44 monthly. So now its renewal time, and the 12 monthly amount is 75.00 and the 10 monthly amount is 55.00… So I decide to not renew.. Well I have only been late twice, the first time I paid the late fee of 113.00, yes if your rent is late you pay over a 100 dollar late fee, on top of that, I was late once pass the 11th of the month, not only do you pay the over 100 late fee, but you pay an addition 400.00 fee which they say is a count fee before count… I rather have the count fee, so I have to pay a total of 1600.00+ for being late which is over 500.00 of my rental amount. I found out from my neigbor under me she never paid a late fee at all.in my almost two years everyone in my section has moved, i”m the last to move out, there has been so many moving trucks since I been there I didn”t understand why. I see why, I must say nice structure of the apartment is nice, nice area… But the apartment itself is not worth the amount, my paint chips, the sliding doors, always come off, I been sting my a bee, because I had a bee hide, and bird nest on top of my balcony. Oh I forgot to say, i
Morgan Properties Reviews & Complaints
Horribly managed. Shoddy repairs caused pipe to burst and flood whole apartment. “Emergency” maintenance took an hour to shut off flood. Whole place and all my property in shambles, contaminated with dirty water and they refused to help. Even though apartment was uninhabitable, they sued me when I witheld 1/2 months rent. They also run a scheme of “submetering” tenants with “utility” charges that do not reflect actual useage. I am planning on suing them and welcome others to join me.
Morgan Properties Reviews & Complaints
I am a resident at Princeton Estates, which is owned by Morgan Properties, I had someone come visit me who parked in a regular space, not reserved. Their car was towed because the property is repaving the parking lot, they have no signs up whatsoever. How does that person know not to park there. This is considered an illegal tow. Why does this person need to pay for their car, when they did the right thing.
Morgan Properties Reviews & Complaints
I am a tenant at Westminster Towers in Elizabeth New Jersey. I was told by management (Ryan) that as per the city of Elizabeth all AC units would be turned off as of September 15th 2018. I asked to be provided with the letter from the city and was provided an email with a letter from Morgan Property instead. I is stifling in my apartment. The current temperature outside is 82 degrees. When asked if management could provide a number for corporate I was told they don”t have a number. I then called the city to see what could be done they will be sending someone out to check the temperature in my apartment. Its always a full time job to get in touch with corporate and for them to respond.
Morgan Properties Reviews & Complaints
I am contacting you out of frustration. We just caught mouse number 6 as you can see from attached pics this is disgusting. My husband has been contacting the leasing office and putting requests several times. The exterminator came once and set traps. Other than that we have bought multiple traps. Obviously there is a problem complex wise and I feel every unit should be treated. We have live here for almost four years and NEVER had this problem. We live here with a seven year old and my daughter is due to have her child any day now. We want a safe healthy environment to have our grandchildren to reside. Once again I need you to understand how frustrating this is needless to say unhealthy. Something needs to be done!!! Sent from my iPhonenull
Morgan Properties Reviews & Complaints
I am getting very tried of being in an apartment that was rented with water problems, mold, just wasn”t fitted for a dog to be living in…I was hospitalized after being in the unit one week after living in it…to date their are still issues with the unit they were supposed to move me now they aren”t…I would appreciate if someone from the corporate office to reach out to communicate with me directly.
Morgan Properties Reviews & Complaints
I am very angry for this person who is manager of avery park apartments is very rude much shouts to the visiterd and to the residents I have been witness of many events that this person behaves and is expressed with bad words I hope that you can do something with this person That gives very bad aspect to your company does not have class to attend to the clients I feel very but very annoyed.
Morgan Properties Reviews & Complaints
I am writing about my move out statement that I received saying that I am being charged for replacing the carpet.First of all they did not replace the carpet all they did was steam clean the carpet and my old neighbors and I witness them with the machine going into the property, They carpet was ruined anyway from my neighbors water tank busted and in leaked over into my unit and it was waster all over my living room floor from the front door to the staircase.my floor was soaked in water for about 3 days before I realized that it was getting wetter and wetter.I then called maintenance and made them aware of the problem.They came out and checked to see where it was coming from and notified me that it was coming from my neighbors house.They came and ripped my carpet half way up from the closet up to the stairs and removed the material under the carpet and brought in a air dryer to dry the carpet and left it there for about 4 days before they finally came back to fix it.once they did come back they removed the fan and put the carpet back down but didn”t staple it or anything to keep it from coming up.I took pictures of the carpet not being placed down properly. I also have pictures of how the mice ate holes into certain parts of the carpet.They have a really bad mice infestation that they don”t deal with properly, all they do is come out an leave mice traps for you to put down on your own.Also they are charging me for cleaning the tub!That tub is permanently stained and it has been like that since I moved in there, that was one of the reasons I almost didn”t take this unit because I hate the way the tub look.I cleaned that unit from top to bottom before I left and the only thing I will take full responsibility for is the master bedroom not being painted back and the blinds in the second bedroom.My experience living at the village of chortle-town has been the worse and I wouldn”t return there if it was my last resort!
Morgan Properties Reviews & Complaints
I am writing this complaint to inform you that your complex in Avery Park in silver Spring, has not helped us at all with the noise complaint. We been living in the complex over year now and since we move there, we have had issues with residents upstairs of us. We live in the second level and the resident on top of us are stomping, running, and heavy walking through the night and every single day. This has impacted my health. We can”t sleep. This unacceptable for a place we come to everyday and we cant live in peace. It”s absurd to me. We pay rent too. We have called the police on them so many times and we go to the leasing office as well, and noting.This keeps repeating like revolving door and this has to stop. The residents upstairs think its funny to mess with someone sleep and peace.Literally, we hear them laughing and giggling. I am begging you please do something. Please evict them because if they are going to keep living there its going to get worse.
Morgan Properties Reviews & Complaints
I had to move into this Apartment Complex due to having a fully disable brother, Leg Amputee, Stroke victim, Diabetic, as our prior place which we lived in for 7 yrs had stairs and due to my brother`s declining health, he could no longer climb stairs. I am his full time Caregiver and Advocate, paid by a Home Care Service Company to care full time for him at home. I rented a 2 bedroom Apt April 14th 2017. I was told by the Property Manager that I could purchase a Screen Door for the small 2nd Bedroom, since my brother can not get outside much and is a smoker. Four months after move in problems began with the Structor of the buliding and mold and non working Appliances. I was told we would need to relocate to a Hotel, pack up our belonging again and place in Storage untill the Buliding was fixed. This was a hardship on both my brother and myself has he has a surgery scheduled, and been in a Hotel was just unacceptable. I asked if I could be moved to a different Apt instead. Thankfully I was able to do so. We moved from H Building into K Buliding, Sept 2017. Last year I was now told, we can no longer have the Screen Door in my brother`s Bedroom, due to Main Office`s say so. I complained about this, as with no window in that room, just the door, there is no ventilation, having the door open will not work, due to bugs and Rain and Snow that soaks the rug in Winter time, also other things coming into his room, not to mention his safety. I was told I needed to file paperwork for the Main Office, which I did in Nov 2018. I was then told that the Agency and Caseworker for my brother needed to also fill out paperwork. I gave the Caseworker the information and was told they would complete the necessary form and Fax it back to Property Manager here. I was told by Property Manager Fri July 26th, that they have not received it as of yet, and the Door will have to be removed. I think this is ridiculous, especially now my brother is dealing with Cancer too. without that Screen Door, and no window to open, it will be like closing him a Closet. So how can this be a 2 bedroom Apt? I just want to be able to keep the Screen Door for my brother to enjoy some fresh air, and safety since he is pretty much bed bound due to his health.
Morgan Properties Reviews & Complaints
I have called the office everyday for the past three days because my hot water does not get hot. I work 8 hours a day and my significant other work 10 hours a day. We will like to be able to come home from a long day of work and take a hot shower. How can we when we don”t have hot water at all. They come “reset it” that last all of an hour and we are back to having cold water. Can you please fix this issue so we don”t have to continue to call everyday just to have hot water.
Morgan Properties Reviews & Complaints
I have contacted Morgan as well as the courts in the county of the apt I used to live in. All bills were paid but Morgan not only has 4 entries on my credit that were dismissed and no eviction but one additional one is not me. I furnished info to the credit bureaus but Morgan refuses to respond to my complaints and request for information to fix this problem. They are the worse and don”t care that they screw up other folks lives. Morgan had horrible service when I lived on their property but I took care of my responsibilities but they have completely screwed me and won”t bother to reach out to fix it. How hard is it to do your job. I guess really hard for these jokers. Do not rent from any of their properties. They don”t give a damn about their customers or the lives they ruin.
Morgan Properties Reviews & Complaints
I have had the most horrific experience with this company.I really hope that Mr. Morgan himself reads this post so he knows how his residents are treated. My husband and I moved into Elmwood Village on May 1st, 2016. The first month or 2 was OK. The neighborhood seemed a little rough, but I am not one to complain, so I made the best of it. A couple of months into our lease, 2 young teenage girls move into the apartment above us and that was the beginning of our nightmare. Late night parties, pot smoking, constant banging and moving furniture around on the hardwood floors above our bedroom late at night while we are trying to sleep…We tried to reason with them, but when that failed, we went to the management office. Things would improve for a week or so, then the noise would start again. We then found out that the apartment above us is a “transitional housing” aka halfway house. No wonder there was always young girls moving in and out. Every time a new one would move in, we would go through the same *** of noise disturbances. Multiple complaints to the management office until they finally just started ignoring us. This is the just the beginning though. At the end of September, one of these girls above us started her washing machine and left for the night around 11pm. My husband and I awoke to a waterfall in our living room, bathroom, hallway, kitchen…The supply line to the neighbor”s washer came unattached and completely flooded our apartment. We called the “emergency maintenance” number, left a message, but no call back. We were desperate, so we called 911. The policy officer called in the fire department to turn off the electricity to the apartment since we were all standing in a pond of water in our apartment. Finally the emergency maintenance man shows up and was able to get the water turned off above us. We were forced to gather a few belongings and go to the hotel in the middle of the night. We were not upset about that because stuff happens. We get that, but what happened afterwards is inexcusable. The morning after, my husband went to meet the construction crew that was promised to be there first thing in the morning, and no one showed up. We called and texted the property manager, Alex, as well as the maintenance supervisor, Tom for 5 days before any construction was done on the apartment. No water extraction was EVER done, so the water just sat and soaked into the walls, ceilings, and floors for 5 days in the heat. Needless to say mold started growing. The contractors started tearing down ceiling and walls on the 6th day after flood occurred. They let it “dry” on its own with no fans for a couple of days, then re-dry walled over it. During this time, the linen closet nor the washer/dryer closet was touched even though this is where most of the water came through. We insisted that they move out the washer/dryer and of course there was a mold outbreak. My husband came back the next day when the workers were there “cleaning” the mold off the walls with a can of cleaner clearly marked “not recommended for cleaning mold”. My husband insisted that this was not acceptable…so they ripped out the ceiling and walls in these areas and re-dry walled the same day without letting it dry inside the walls. So, I”m not sure why we were surprised when we saw mold growing again in the closet 3 weeks later on top of the new dry wall. We texted Tom, the maintenance supervisor and let him know that mold was growing again because they didn”t let the wood dry before they re-dry walled over it, but he just came and wiped down the ceiling and left. He will now not return our calls/texts. We were out of the apartment for over 2 weeks during this ordeal. We had renters insurance, thank God, but it wasn”t enough to cover all the extra expenses of hotel/food. We”ve been trying to settle this with their “in house” counsel for a month now and she too has stopped returning out calls/texts. She stated that the apartment was not uninhabitable (i”ve attached pictures to this post, you tell me that this place was habitable) This is the worse customer service I”ve ever encountered in my life. They treat residents who pay good money to live there like dirt. They are money hungry, unethical, no regard for human life, slumlords! I”m still in shock and can”t believe this is happening to us. And to top it off, we have a new group of halfway house residents partying it up in the apartment above us again. I feel like I”m in ***. I”m depressed, so stressed that I had to go to the doctor to get anti-anxiety medicine, I can”t eat, sleep, I”m sick to my stomach. How can property managers get away with this kind of treatment to their residents. Especially residents who pay $1800+ a month for a dump of an apartment. Unbelievable. Thank you for reading and I hope I have saved some people the heartache of living in a Morgan Properties apartment.
Morgan Properties Reviews & Complaints
I have literally been in this apartment for 2 months. I have had issues with my refrigerator that has caused me to waste food. Within 7 days of living here my shihpoo caught a mouse. I was told by 3 people that works within the leasing office that this can be seasonal, but my question is if you are aware of this why aren’t you taking preventative actions. Maintenance has been here twice as well as an exterminator but they all claimed it was no evidence of mice. I have pictures. That’s also what I was told by corporate. Now a couple of line up I stated to have a pet, why would I leave poisonous waste laying around that can harm him, I asked They did put Brillo pad down after the 3rd visit but that was after I had already place peppermint oiled cotton balls in what I found to be holes ; as well as sticky catch master pads. (Something I was told the exterminator would do but they added nothing addition outside of what I purchased) In addition there are either rat or some other rodent waste behind my W/D that was there before I moved in. They filled holes behind the W/D but left the waste. That’s not really doing a thing because you can hear the mice in the walls. Sealing holes with Brillo pad they can chew through. I only sighted the mouse twice and I’ve already caught 2 in 2 months. They wanted to place me in another unit and that was more then fine because it’s in the lease as such if I find the apartment uninhabitable. I counter with asking for my rent to be lowered from the whole experience because I am paying full listing price. My reasoning Is they wanted to put me in a building that didn’t have much occupancy but with no reassurance that I won’t experience this same problem there once people moving in. I expressed my gratitude more then several times. They felt as thought by upholding a section in their lease they were Accommodating me due to the fact the replacement apartment was listed for a difference of $75. For the simple fact that it was mouse dropping in my bed I don’t feel comfortable continuing to stay on this property nor giving them $1060 monthly for rent. My property Manager was more then helpful even maintenance, but they lady I spoke to from there corporate office was just nasty. Express to me several times I that I didn’t have evidence of mouse droppings in my unit nor has her staff saw any signs. Luckily iPhones time and date stamp all pictures.
Morgan Properties Reviews & Complaints
I have lived at Duncan Hill Apartments in Westfield, NJ for over 15 years, and have paid over $250, 000.00 in rent. I have recently been diagnosed with an illness that does not allow me to climb the stairs to my second-floor apartment. When I advised Management of my health issues, and that it was imperative that I move, (I also lost my job due to my illness) they have decided to fine me $3, 088.00 just to leave. My apartment has always been kept clean, I have always paid my rent on time. The apartment has not been painted or renovated in over 20 years, as I moved in on the same day the previous tenants moved out. I have called Management and left 2 messages, neither of which has been returned. This corporation is cold blooded and apparently does not care about its tenants- only their money. I have nothing left after the onset of my illness, and no one will even talk to me. $250, 000.00 is a lot of money to have paid (I am a single mom of 2) over the years, and the disrespect I am being shown is a perfect example of the treatment any future tenants will receive if they move here. I hope this posting will result in at the very least, a return call.
Morgan Properties Reviews & Complaints
I have lived on this property for about 14 months it the worst place ever. I have had 3 floods in my house a water heater from the storage house next door then today because of flood. Morgan properties sucks I would never tell anyone to move here or any of they properties for that matter. I have so many issues in my apartment they come after 4 months of stuff sent in and fake fix everything lol. Morgan properties the diamond ridge sucks don”t move there it”s a waste of money . My apartment is infested with mice and bugs u call for the exterminator and he never comes. They cut hole in my season like 7 months ago if not longer it”s still there. Just 2 days ago I got a closet door because it had fell and hit my glass table I threw that [censored] in lawn. The leasing ladies are rude as [censored] specially the older one with the puffy hair to the left in the office. I”m just over this entire company please believe when my lease is up I”m gone
Morgan Properties Reviews & Complaints
I have only 1 question. If we have to live by the agreement and fulfill it. Then why do you feel that you don”t have to? You can”t fulfill your obligation then why can”t we cancel our agreement/lease without penalty? If you are paying for a service that you state your going to give and you do not perform these agreements, why do we have to stay here and you keep getting payment for nothing? I have never experienced such awful customer service, rental office and property manager at Cedar Creek. Did you know that the leasing office keeps your blank money orders and we are not allowed to fill it out? Did you know that the maintenance loads their personal truck with supplies from the shop and the containers you have here? and they leave the property with them? I bet when you investigate this because someone is taking your stuff, but you won”t fulfill your agreement to us. The rental office is closed throughout the day, you never know when you can go inside. You go at 1pm it closed, you go at 3pm it is closed, you call throughout the day and no one answers. How about fulfill you agreement to us? All I am asking is for basic customer service, great maintenance work and a property manager that cares.
Morgan Properties Reviews & Complaints
I live in cedar gardens with a secured main entrance door. well our door in 10 Valdivia court has been broken (not secured & anyone can walk in without key) since October 2016. I”ve made several reports to leasing even the leasing manager & keep being told that its being worked on. its been at least 4 months now. EVERY DAY we have solicitors normally 3 times per per day knocking at your door selling newspaper, offering solar power services or third party services. since October when the door has been broken I have a man whom consistently knocks on my door every day looking for the previous people who lived here. I told this person several times I lived here for 2years I don”t know or ever been associated with that person. this man is persistent I even had to get a police report filed for harassment. I called leasing and NOTHING has been done. this is becoming a safety issue people knock on your door all times of the night and mind you I am paying over 1000$ in rent for a secured entrance that isn”t SECURED.
Morgan Properties Reviews & Complaints
I lived at your Noth Hampton Apartments from Febuary to August of 2014. I reported to the lease office of wet carpet in the second bedroom. It went unresponded for a month. When maintainence finally responded. Black mold was discovered behind the wall and mushrooms growing from the side of the kitchen cabinets. Which led me to personally go the the leasing office and report my concern. I had just signed to renew my lease but then had to break it. This incident being one of those factors. Not only had I been living in a unit with black mold. During repairs, I was not given temporary housing to stay in. My builiding number was 221 apartment 14. Khristopher Holt. Now you guy”s are trying to collect lease break fees and are reporting negative information to my credit file. In all fairness, I should be released from any indebtness. Given the property maintainence”s lack of response and the potential health concerns I still have.
Morgan Properties Reviews & Complaints
I move in to 5413 Sheffield Ct Apt # 51 on April 9, 2019; and so far is the worst decision I had ever made. There is a lot of cockroaches and I told the office the day after I moved in and they went only 1 time for pest control. There is a leak of urine in the bathroom the pea is dripping from the vent, light and ceiling its dripping on the toilet and the bathtub. Its not safe to live there with…I want to end my lease.
Morgan Properties Reviews & Complaints
I moved in & the toilet wouldn’t flush and by the time somebody got there it was 2 weeks… they wouldn’t pro rate my rent to the day I could use the toilet. THEN my ceiling leaked from the roof damage and they are still working on that. They are trying to charge me 25.00 more for my rent then it is AND they ar trying to charge me 35.00 for a bounced check THAT NEVER bounced. They said my stove and bathroom would be fixed when I moved in and it wasn’t… They are slumlords MORGAN PROPERTIES is horrible! Worste experience of my life… cannot wait for my year lease to be up !!
Morgan Properties Reviews & Complaints
I moved in 8 months ago at skylark pointe apartments and it”s been nothing but a hassle to get everything fixed when I talked to the office about it I get brushed off and I shouldn”t for what I pay a month . I”m to the point now that I would get a lawyer involved cause I had a light fixture fall on me cause of a water leak that has been there 3 times cause maitnace doesn”t know what they are doing and property manager is so hard to get a hold of to try and get a credit it”s ### not to mention when me and my girlfriend go in the office we feel discriminated against cause we are always last to be help even if we are in their before someone else . At this point I would like some kind of credit and something done about this .
Morgan Properties Reviews & Complaints
I moved in here December 2011 and have had roaches ever since. Western exterminators have come multiple times, but to no avail. The exterminator and maintenance have told me which unit is the culprit, however, no action has been taken to evict this family. The unit has never been “bombed” for roaches in the year I’ve lived here…the exterminators have only ineffectively sprayed every two weeks, or set out ugly roach traps for my guests to see in my kitchen. Almost 1 year later and still roaches?! Unacceptable and embarrassing to your company! I also believe that I have mold growing in my carpet because I have unexplainable black spots resurfacing EVERYWHERE. When I talked to “management” in the office about replacing the carpet myself, I was told that I was not allowed to do this and that it costs him $50 to replace carpet in an apartment. At my request, “management” and maintenance inspected my carpet for 45 minutes. In my opinion, maintenance felt the carpet should be replaced, but “management” did not. I was told by “management” that my carpet could be cleaned but not replaced. (My carpet was not replaced before I moved in, and when I asked the “management” if he had records as to when this unit had new carpets installed, I was told that these records do not exist!?). When I told “management” that I contacted a company who tests for mold and was told that cleaning the carpet would be ineffective (as the mold would grow right back) I was told that I could have it tested for mold at my expense. When I asked if my carpet would be replaced if I could prove it was mold, I was told that this would not be guaranteed! At the current moment, my apartment has a foul odor permeating throughout. I believe that the smell is from dead rodents between my ceiling and the roof. I used to hear them running and screeching up there and complained about it last month. I was told by Western exterminators that an “opening” where these rodents may be entering from was located and was sealed off. And now all of a sudden I have this smell? I have been in contact with the office for over a week about this. Although the receptionist and one particular maintenance man have been as polite as they can, I am still living in this unhealthy condition! My chimney has been swept and my air ducts will be cleaned at an unknown time today, however I was already informed that the air ducts are a sealed off system and that nothing could get in there…so I’m not holding my breath that cleaning the ducts will help. I refuse to sleep here at night due to these unhealthy conditions. I will contact the East Brunswick Board of Health and the local newspapers about my concerns if this is not resolved immediately!!!
Morgan Properties Reviews & Complaints
I moved into Henson Creek November 16, 2017. It has been absolutely horrible since day one. I”m in one of the renovated units. Kitchen: Huge hole in the wall from contractors. Dishwasher isn”t attached and never worked. Front door: We continuously get locked in or out because I need a new lock. Batio door broken, someone tried to break in twice already. Walls:paint is falling off of the wall and there are cracks all over. Master bedroom: The only vent that works is in the Master Room. All of the closets have fallen off because they dont fit!! Second bedroom: Broken window screen. Someone tried to break in threw my daughters bedroom. For both the Patio and window, I have a police report and the info was given to Julius, Property Management. Bathroom: Door doesn”t catch to close, the paint isn”t bubbling, bathroom tub needs refinishing. My hallway closet… The was a terrible water issue I”m the apartment above me almost 3 weeks ago. I”ve contacted my insurance company for everything damaged and my safety. The ceiling is still open and the damaged walls are still present. My child is allergic to mold and mildew. This will make anyone sick. Nothing was treated. Not one person has come by to check on my unit. IM TOLD this is a reoccurring issue that was never fixed. This has been more than a water leak for me, it”s inconvenient. I”m asking to be accommodated for both April and May rent. Nothing works properly in this apartment. Work orders go in and they mark them as completed when they haven”t done the work. It”s not ok. Folks have to live in these conditions. If you can”t pay your rent you get evicted but, it”s ok to have families living in unsafe units. I already went to the rental office. Now I”m contacting Corporate & Landlord n Tenant. Next Channel 7 News. It”s not ok. As a tenant I don”t feel safe. We”re scared every night. Nobody cares. It won”t be an issue until our bodies are left to find. My front door, patio and bedroom window have all been tampered with and they do nothing. If I could move I would. Something has to be done immediately!!
Morgan Properties Reviews & Complaints
I moved my 3 children and I to the princeton estates location in february 2018, so we’ve been here for about 3 months. I recently lost my job and was unable to pay rent for the month of may 2018. Since the month started and they haven’t received any payment as of yet my children and I have received at least 5 threatening letters so far. I awoke this morning to find a huge highlighted and bold letter letting the entire building know i’m behind on rent! It’s so embarrassing. It’s bad enough my job loss came as a shock but to have to deal with a company like this is even worse! I’m currently pregnant and the stress from this place plus seeking employment is taking a toll! Waiting everyday to see if a sheriff will show up to remove our things is the worst feeling ever for a mom. Yes! Rent must be paid but things happen!
Morgan Properties Reviews & Complaints
I paid my rent on the 5th of september, and the system never took it out of my account. I called the rental office and asked them why it was never taken out. They stated that it came back nsf, which is untrue because the money was still in my account. So i resubmiited the rent on the 14th and was charged a late fee. And the rent didn”t come out of my account until the that monday. So now it is october and i have called the rental office multiple times and left messages in regards to my acount being locked cause now i can not pay my rent online. I called the online support line they are unable to help me. On top of that there are many maintence issues, i still have mold in the bathroom, i still a missing light fixture from two years ago from march of 2016 that they never came to replace. Sent to an email to joe and stated to me that they would come out replace the whole bathroom with new floor tile new tub and etc… I put a request in online yesterday for my kitchen sink faucet which is hanging by a thread and the bathroom tub faucet which is starting to become loose. No one has come by to fix it as of yet.
Morgan Properties Reviews & Complaints
I paid my rent on time except for november of 2009.Half of the rent was paid in a cashier”s check, the other half was a written check.The company sent me a letter 2-3 months later telling me that enough funds weren”t in the account.I went to their office and gave them a moneyorder for the amount in question, as well as a moneyorder of 106.00 which is the late fee.The company receptionist continues to call telling me that they want me to pay 106.00 for every month that passed up until febuary.This means they want me to pay late fees for, nov., dec., jan., feb.Because i refuse to pay a late fee, they continue to add another 106.00 for march and every month after.Is this legal?I have every cashier receipt for the other 11 months that were paid on time.
Morgan Properties Reviews & Complaints
I reached out to the Property Management office in the middle of July to discuss several of the issues I have been having with the apartment and the property, see list below. The only response I received was the schedule an in-person discussion. I immediately responded to explained that this was difficult as I am normally at work during the hours the office is opened. I never received another response back. I tried stopping over in person a few times but the property manager was never available. She also never responded to the notes I left with her staff asking her to call me. I have attached copies of the email communication from the middle of July. 1. Between the photos I was shown online and the apartment tours I was given, I was lead to believe that there would be microwave above my stove. On the day I got my keys, I brought this up to your office staff. At first I was told that microwaves only come with the premium upgraded apartments. After informing him that my apartment was supposed to have all of the upgrades (the price definitely reflected this), he stumbled and went to speak with someone. He came back and informed be that microwaves are no longer being added to the apartments but since I was led to believe I”d have one that they would work on adding one to my kitchen. I stopped by a few more times and each time I kept getting the brush off. Unfortunately the kitchen is not really conducive to adding one on the counter and there is only has one outlet which is right next to the sink and above the DW, which seems more like a fire hazard than anything else. Point blank, this is one of many deal breakers on my list. Had I know about this I would not have signed a lease. 2. Before I moved/signed a lease, I had several conversations with your office staff about the parking situation. I have a sister who visits frequently who has a medical condition that can make walking painful. I was told that included with the $10/month parking fee, I would be getting one complimentary parking pass. This would enable my sister to park as close as possible to my building. This is very important to me and ultimately was one of the big reasons I signed a lease with Columbia Pointe. I also appreciated the ability to buy additional parking passes for $3/day. Fast forward a few weeks I hear about this new parking program. I was disappointed about losing the ability to buy the daily passes, but thought I still at least had my complimentary pass. Turns out my pass was also going away, which meant that if I was having two people visit for the weekend I went from spending at the most $6 to park two cars to now paying upwards of $100 which is absolutely ridiculous. On top of all that, parking, which wasn”t previously an issue, has now become an issue as there are now areas that we used to park that can now only be used by visitors. Again, this is another huge deal breaker for me. 3. Since I moved in, I have had consistent issues with flooding through the fan in my bathroom. I have called and reported this issue at least 6 times, possibly more. It took three or four times for them to state it was coming from an overflowing tub in the apartment above me. I was told that they were working on putting things in place so that it wouldn”t be an issue again. Of course it did happen again a week or two later. At this point, I was told they repaired some pipe and the issue was fixed. Two days later I walked into my bathroom to find it covered in water again. This was the week of July 4th. Since I was going on vacation the following week, I was told that they would be spending the time digging into the issue and probably cutting a hole in my ceiling to determine where the issue was coming from. I was also told that another issue mentioned during this visit (running toilet) would be fixed while I was gone. I got back from a trip the evening of July 14th and discovered that once again my bathroom was wet and my toilet was running. This means that none of them items that were going to be looked into/fixed were done. At the beginning of August, I had another major leak/flood that involved a hole being cut in my ceiling to fix a pipe. A few weeks later on August 25th, I had a massive flood that led to both a hold in my ceiling and wall and another pipe having to be replaced. It took them over a week to fix everything which meant that for a week I had a hole in my ceiling. I have videos/photos of the water rushing out of my ceiling. I have brought up several times to both the maintenance workers as well as the property management office that I am quite certain I most likely have a mold issue due to all of the water leaks. 4. On July 15th, I woke up at about to 4:30am to no power. I assumed that it was a power outage and reported it as such to BGE. A few hours later on my way into work I called BGE to follow up on the outage. At this point I was told it was not an outage with them and then I needed to reach out to my maintenance department. I ran home just to confirm that the power was still off, which it was. I then called the Maintenance Emergency line around 8am to let them know about the issue. I had to get into work, so I was unable to stick around the apartment. In the past they have always been pretty good about getting back to me after I leave a message. I got stuck in several meetings and realized at 12:30pm that no one had called me back. I reached back out and spoke to someone in the office who let me know the issue was being worked and was just about back on. When I got home at 6pm last night, I discovered that the power has only been on for about 30 minutes meaning that it was not almost back up when I called previously. I also discovered that my AC was not working so I called the emergency line again. Unfortunately I was unable to stay as I had plans. When I got home at 10pm last night my AC was still not working, plus I never received a response from someone via the emergency line. I called again and left another message asking that someone please come out and take a look at the unit. I never received a response to this message either. I was finally able to get a hold of someone in the office and he simply put in a maintenance request and honestly didn”t seem overly concerned that one of the residents has now been without AC for over 24 hours. This was during a heatwave and the only solution they had was to put a temp A/C for the rest of the week in my Living Room. The average temp of my Living Room was 80 degrees – I couldn”t sleep in my bedroom for a week due to the heat. A week later on July 25th I came home to an apartment set at 71 degrees but registering at 79. I called the emergency line right away (current outside temp was in the low 90s). The on-call person was in class so they couldn”t take care of anything until after that was over (10pm or so). Why would they have someone “On-Call” if they are not actually available to assist with anything? By the time they were able to take a look, the outside temp had cooled to something in the 70s so they were no longer required to do anything that evening. 5. One of the huge things that attracted me to this community was the fact that this is a smoke free community. The management company goes as far as to have everyone sign something with out lease regarding this policy. Unfortunately it is definitely not something enforced. The amount of times I smell smoke or see cigarette butts is astonishing for a supposed “Smoke Free Community”. At the point the only resolution I would like would be to be let out of my lease early with no penalties (this includes my security deposit). While I have only lived at this community for about 5 months, I never account the amount of issues in all my years (10+) of renting.