From the very beginning they were so rude to me, they caused me so much grief about not wanting to move my 210 gallon aquarium. I had to sign a waiver to release them from liability from it. I eneded up having to ask for a different representative due to how rude she was being to me thru emails and phone calls. I was charged by the Moving company for the paper wrapping they used as well as tape. I am fine with that but anything they covered was fine, and the items they chose not to cover were ruined. I ended up paying more than double the price I was quoted. I don’t understand why they would cover one big screen tv but not the other. They caught my couch on the door getting it out which they covered, but my couch is torn on the back and arm now. My round chair and overstuffed recliner wer Not covered and are damaged and filthy from being layed on the floor of the trailer also having wood splinters all over. My brand new upright freezer was not covered and is now scratched down to the metal completely on the door and sides. My new HP computer LCD screen is ruined. Something had to have been dropped on it since there is a puncture hole in the original factory box and the screen is ruined. I took my computer to a computer repair but they are unable to repair it due to it is still so new. I had to pay $60.00 for them to remove all my data from my computer onto an external hardrive. The unloaders broke the ceiling fan in the laundry room and didn’t even tell me. just left the blades stacked nicely on a shelf for me to find two days later and wonder what happened. The screen on my 50″ tv is ruined. My ottoman to my couch it torn thru the bottom as if something was layed on it and tore thru it. When I called to file a claim for damages, Moving Staffers told me I had to send the claim to the loaders company Johnson’s Storage. I did so. Now Johnson’s is emailing me saying they got my claim but have not been paid by Moving Staffers and can’t do anything until they are paid. I called Moving Staffers and they said I have to contact Coast To Coast for the unloaders as far as the damaged fan in the laundry room. I called Coast to Coast but they told me Moving Staffers handles everything and to contact them. I have called Moving Staffers 3 times to day(11/21/14) and all I keep getting is the run around, they refuse to transfer me to the claims department. I have tried calling UPack, Moving Staffers, and Coast to Coast today and no one can help me. I had coverage at .60 per dolar and no one seems to want to help me with my damages and just keeps telling me to call someone else. They said I had to tell them what was damaged the day they loaded everything while they were still there but how was I suppsed to know what was broken when it was all being loaded and I didn’t see it at that time. My trailer was picked up and then moved here to Florida for me. I didn’t see any damage until I started unloading and unpacking everything. I had to go buy a brand new computer right away costing me $650.00 This company need to make this right!
This complaint and/or review was posted on HolySmoke.org on 22:40 pm, April 26, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/moving-staffers-review-2/.
The reviews & complaints posted about Moving Staffers was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Moving Staffers as per Section 230 of the Communications Decency Act.
Business Advocacy Program
Advocacy program is a relationship between you and your most engaged consumers – the ones that choose to go a level higher to hold you accountable.