Mr. Tire Auto Service Centers

It’s a total waste of time.

Reviews: 4


Total views: 420

Published: 24 August 2019

Posted by: Anonymously

The monsoon season made my car a bit out of tune and the brakes were also screeching which made a very disturbing sound. Therefore, I searched for auto repair centres near me and found out Mr. Tire Auto Service Centers to be the best for my particular needs. I made an appointment over a phone call in advance. The manager said that he would inform me of the date and time of my appointment the next day. I waited for their call the whole day but received none. I had to ring them up from front to ask about the matter. I was going to leave the town the very next week and wanted my car to be perfect before that but the Mr. Tire Auto Service Centers made it impossible as they made a scheduling mistake.
I made a final appointment for the next Thursday because my flight was off Sunday. I called them up and made sure that the work is going fine. They assured me to drop my car off by Wednesday night and it would be done by Thursday evening. I went there with my car on Wednesday night as per the conversation with the manager. The manager then informed me about the appointment I took was just for inspection and not for repair. I told him that we already had a talk earlier and he told me that it was going to cover both the repair and inspection, however the manager denied that he ever said anything like that and told me that the repair would take another 2 days and my car would be done with the repair by Saturday night. I had no other options but to accept their terms. Therefore, I left my car with them and it was Saturday morning when I called them up to get updates on my car. The manager informed me that the inspection was being done and the brakes were all good and better from before but the tuning up was left and it would be done by the same night. Without wasting any time, I went to the Mr. Tire Auto Service Centers at night to receive my car when one of the mechanics showed up and told me that the tuning up cannot be done within the next hour and it would take at least 2 hours from now for it to be done properly.
I was quite annoyed by this thing but had to go for it because, during the end moment, none of the repair centres were taking up my car. I waited in the service centre till 3 am and finally received my car with everything perfect. The customer service was not at all ok. They had a serious problem with time management and no customer would wait for this much and would take their business some other place. Since it was an urgency for my car to be repaired I had to go for it. I would never visit the Mr. Tire Auto Service Centers again and I won’t suggest even my enemies’ get their problems fixed over here.

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