Every month since I took out this insurance you guys have deducted it from my bank account under the name Anita McCallister and that is not the name on the policy. If it is not changed by next month I will cancel the insurance and go elsewhere. The name is Anita Montgomery. Anita McCallister does not exist. Please get it straight. Thank you very much, I would not like to have to do this again. Please call me at [protected]. Again Thank you
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sent letter to cancel policy. company received letter said it would take 4- 6 weeks to process. called back and rep said that refund was
This complaint and/or review was posted on HolySmoke.org on 04:01 am, January 23, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/mutual-of-omaha-insurance-company-united-dtc-insurance/.
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Mutual of Omaha Insurance Company / United DTC Insurance Reviews & Complaints
Filed a death benefit claim and they waited until the last possible day to complete the review, before they send you any response. Not 10-14 business days. 15 business days. What a scam to earn interest on our money. Just pay the frickin claim you money hungry ###.
Mutual of Omaha Insurance Company / United DTC Insurance Reviews & Complaints
Have a premium taken out every month, now I hear it is a scam, and I want to reach this company. I also want to report to authorities. Do you know how to reach this company? Please to see if you can, and get back to me. Thank you Barbara Raab This has been going on over a year, at $51.00 a month. I have no agreement, no booklet, or anything from this company. I can”t find a phone number, anything on them. Can you please help? I want a refund, and never hear from them again, if they are a scam. I wanted to receive any information I can, on the company. Thank you. Barbara Raab It says on bank statement ID 1470322 PPD, if that can help
Mutual of Omaha Insurance Company / United DTC Insurance Reviews & Complaints
Hi I”m Lori Rouch and Im trying to see if I can be rembursed for the last two months ( August – September ) this has come out of my checking account in the amount of $42.00. There is no number to call or email address. From what I”m seeing this is a scam. I have no policy with them. I”m on a fixed income and need this resolved. My Bank has stopped all payments. Which I was advised by them to do. Please let me know what can or will be done about these transactions.
Mutual of Omaha Insurance Company / United DTC Insurance Reviews & Complaints
I feel like I always get the run around when I call to check my claim. They say that my doctor hasn”t sent records only to be told by my doctor they never. received a request for my records. When I call back to claim representative only to be told that she would fax it to them. I wait over a week and call to again check my claim status to be told the same thing again! This is crazy! My premium was taken out of my paycheck each payday with no delays. I would like my claim handled with the same respect.
Mutual of Omaha Insurance Company / United DTC Insurance Reviews & Complaints
I have 3 United/DTC payment premiums coming out of my check. They have been coming out of my check for at least 6 months. One has a bunch of X’s and R6H for 45.00 for a total of at least $270.00 . I have one 7LH and 2214 in the amount of $15.00. And one for 8341 8201 for $11.50. Please check into these accounts. I would be reimbursed for the amounts denoted in this comment at a 6 month rate. Thank you
Mutual of Omaha Insurance Company / United DTC Insurance Reviews & Complaints
I have asked a couple of times to receive papers for this policy they get paid every month from my bank account but have never received paper work for that policy maybe I need to get a lawyer to look into it I had to get my bank to give me the number from the place the money was being with withdrawed…but this is the number my bank gave me …[protected]
Mutual of Omaha Insurance Company / United DTC Insurance Reviews & Complaints
I have had ACH debits from my bank account from United DTC Insurance Premiums since May 29, 2015 that total $1507.00. I recently had a heart attack and went online to request copies of my life insurance documents for my wife in the event of my death. That is when I discovered that this company is a scam. I have filed a police report with the banking account information and the amount of the money debited from my account. I feel so stupid that this has went on for a year and the whole time I thought I had life insurance but only to discover that not only am I not covered but I have no idea where my money went.
Mutual of Omaha Insurance Company / United DTC Insurance Reviews & Complaints
I opened an account effective 11/08/2015. The method of payment setup was bank draft against my checking account. Every month on the 1st thru the 3rd. your Company drafted my checking account for the premium of $63.75. Everything was OK until April of 2017. I noticed that my account was not drafted for your insurance . I called your Company on 04/07/2017 and made an inquiry as to why! The person I talked to found no record of a payment to be drafted from my account. I told him that your Company had been drafting my Bank account on the first of every month for approximately 1 1/2 years. The customer Rep. apologized for the screw-up and said he would rectify the situation by having my account drafted that day. I thanked him for his efforts. On 04/07/2017 my account was drafted for $63.75. Problem solved I thought. On 04/27/17 my account was drafted by your Company for $63.75. I thought this was strange by acceptable two business days before it was due on 05/01/2017. On 05/01/2017 my account was again drafted by your Company for $63.75. I immediately called my Bank and told them not to pay the $63.75. I also told my bank that I would call your Company. I called your Company on 05/01/2017 and talked to one of your Representatives. We immediately fell into disagreement on what was owed and the action taken by your Company. The bottom line is your representative told me that I was one(1) month in arrears which I vehemently disagreed with. The conversation got heated and I Lost my temper. The representative kept saying he was going to send me a printout showing that I was one(1) month in arrears. I don”t remember who terminated the call, me or him. Well there it is in a nut shell. Your Company screwed up . Because of some accounting double speak you double dipped my account. This is your mistake. Thomas G Hall Account#UR3452847, [protected] [protected]@classicnet.net May 1, 2017
Mutual of Omaha Insurance Company / United DTC Insurance Reviews & Complaints
I recently found out that the company United Dtc Insurance Co charged my account for 6 months. They took about $200 in total. When I searched for their contact information, I was surprised that I found nothing. I want money back, and I have no idea how to track these people. Maybe someone has any idea how to track this seller and return money back, please contact me then or leave a comment. Thanks.
Mutual of Omaha Insurance Company / United DTC Insurance Reviews & Complaints
I registered my account on Jan 6th 2017 and all input was accepted, I then tried to review my account, the account was not fully registered and provided incomplete status of my policy info. I called the customer service number and eventually was transferred to a very likable rep in Omaha. She looked into my account realized it was incomplete and contacted the tech support folks. The tech support folks also acknowledged that the account registration was not linked correctly in the system to my policy account info. They recommended having my account deleted and then re-registered and I agreed if that would correct the problem. The customer support rep then deleted my account and I have archived all the actions taken which were reported to me via email. I then attempted to re-register and the system would not accept my userid returning the error message that the userid was unavailable (same userid that I initially used). The customer support rep asked if I could attempt to re-register after 24 hours which would allow the system to completely purge my information. I agreed and have for the past 3 weeks attempted to re-register which always fails with the same error message, I attempted to enter a new userid by adding an additional character to the original userid I entered, this returns an error message username invalid. I have called repeatedly and no one wants to address the problem, they always suggest I enter a new userid, which is not an acceptable solution. The system database is holding my userid which should have been purged. I have asked repeatedly for tech support to purge my userid so that I may re-register and they refuse to purge my userid from the system. Please fix this discrepancy in your online account registration
Mutual of Omaha Insurance Company / United DTC Insurance Reviews & Complaints
I think I just got ripped off, by this company, no phone number with information from my bank. I tried to call them since they charged my account $121.00 for an insurance policy that I never received. I feel so frustrated being taken advantage by a insurance company??? Or is it a company ?
Mutual of Omaha Insurance Company / United DTC Insurance Reviews & Complaints
I thought Mutual of Omaha was a reputable company. They cashed my check for premium and in 7 days withdrew another pmt. I have spent numerous hours on the phone on hold and never talk to a real person. As of this date, I have not even received a policy or acknowledgement of coverage. How is anyone supposed to contact them if there is a need after some one passes away. I am very dissatisfied and filed a complaint with my bank for the charge debited, and then asked for a refund of the $51 because it had been less than 30 days. I was out $25 to stop any further withdrawals. still nothing. I have written 3 letters. Still nothing. So beware of insurance companies even though you think they are credible. Rather choose some one locally who can advise you when there is a problem. These guys at Mutual could care less!!!