I have given this company 2 chances and both times they burned me. First time I ordered extensions they received their money and decided to not answer not one email. I had to go make a dispute with PayPal then I finally received my item but no response still. So I believed that possibly maybe something went wrong the first time. Even the hair on the closure wasn’t that nice. Since I’ve seen the beautiful pics they post I decided to give them one more chance.this time I was buying the closure a month ahead of time for a friend who was going on a vacation . I even paid for a faster shipping. 2 weeks later… I sent numerous emails NO RESPONSE… I called left voice mail NO RESPONSE.. I then posted on their social media.. And they decided to then respond. Of course because on Instagram other potential buyers will see my complaints. So the Instagram response was ” we will respond to you quickly” REALLY??? Because I still have nothing!! .i contacted PayPal AGAIN! The only problem is no my friends trip is ruined! She only has a week until the trip and to order ANOTHER closure from another company would not be delivered on time. I’m so upset at myself for giving them another chance to screw me over. That I ruined my friends cruise. MY REGAL HAIR are crooks. If I had waited any longer I believe that you don’t get your money back. Not sure what the time limit is on PayPal. Whatever you do…if you do decide to use this company YOU MUST use PayPal. !!! MUST!!! To be honest I feel they steal others pics and post on their social sites because the hair I did receive was not raw hair! You been warned
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