MyAirbags is the most incompetent and lazy company in the industry! These people should be taken down from this business as soon as possible
So I contacted MyAirbags to get my seatbelts (both of the front ones) repaired. The pre-tensioners of the seatbelts of my pickup truck were not functioning properly, the seat belt wasn’t retracting the way it is supposed to and was getting stuck mid-way. They billed me $188 for repairing both of the seatbelts. The bill stated that they charged $75 for each of the seatbelt and an additional $38 for the return shipping of the seat belts. I would have been happy with the results but the seatbelts were not functioning properly even after they repaired it. The same problem with the pre-tensioners was occurring. It was really frustrating because I paid these guys $188 for a simple task and they didn’t do SHIT!!! The seatbelt was as bad as it was before. I tried to contact the customer support of MyAirbags but I didn’t get any reply for the first `week. Well, the customer service rep told me that she would be happy to replace the pre-tensioners of my seatbelts and this time the company will install more powerful and durable springs to make sure that this doesn’t happen in future. I agreed and paid for the shipping of the seatbelts AGAIN. AND GUESS WHAT?!?! THEY STILL DIDN’T FIX IT!!!
I got my seatbelts back a couple of days ago and yes, they do work “better” than they used to before, but they don’t retract fully even after all this hassle. I contacted their customer service staff again in hopes that they will help me in fixing this issue but they just made me angrier. I emailed them a complete video of my seatbelt, which clearly showed how badly they were working. They told me that I will have to pay them $75 for repairing each seatbelt. When I told them to take a look at the video they simply said,” We know what we are doing sir, you just have to worry about the finances”. I told them that I have already paid them TWICE and the results were definitely not good. I initially contacted them because the website of MyAirbags has a video of working seatbelt retractors and they claimed that they can fix any issues regarding the seatbelt. What I didn’t know was that they were just a bunch of lazy ass wimps who steal money from people and do false marketing.
This company is a total sham and I wouldn’t recommend anyone to use their services. They are good at one thing and that is to spread disappointment and wasting peoples’ time and money. I will be contacting a different company which will hopefully fix my seatbelt’s issue. Please stay away from these maniacs. Their service is the worst and their customer service is just pathetic. I’m pretty sure that there are much better and more competent alternatives available in the market that you can choose.
They charge you for no reason and offer no refunds
Vehicles and Electronics that are affordable to purchase malfunction too often and you have to invest more money to get them fixed. Manufacturers have worked wonders and have designed wonderful electronics but they are still far from perfection. Every other day some part of it malfunctions and you have to rush to get it fixed by the repairs. Some of the parts of my car malfunctioned and I needed to get them fixed badly, so I started looking for a repair company, where I could get the parts renewed and save a few bucks. The light on my airbag was constantly on and I identified later that the seat belt had malfunctioned. Someone recommended me My Airbags. But, my experience with them was not a good one, as I had a lot of issues with their services. They have poor workmanship and their services are nothing compared to the claims they make. The customer service is the worst I have ever experienced in my life. I sent them some airbag modules and seatbelts for repair. Their technical staff doesn’t have sufficient knowledge and they did some horrific work on the repairs. The seat belts were not fully repaired and the modules were not properly fixed and shaky. System was still not working after plugging the connectors. The car was still inside the garage even after so much money spent on it. I sent a letter with a clear explanation of everything that was faulty but all they did was put in some plugs and it was something that I could have done myself. They repaired my airbag module and when I put it back in my car it was still not working and I had to install a new one after removing the bad one. I called them again and they claimed that they had just done a bench test and it worked fine. I will now have to spend money equal to two service charges to fix the part they claim is perfectly working which in reality is still messed up and the labour I did in replacing the parts was an extra effort. My airbag controller needs some recoding but when they sent it back it gave the same error code. When I argued with the staff about it they talked in circles and claimed that I shouldn’t have bought a refurbished airbag because that is the cause of the problem. Now I will have to pay them $300 for labour and the problem isn’t fixed either. When a problem occurs after their repairs they have nothing to tell you because their workers are incompetent. They just resolder the relays and don’t rebuild them which is the complete opposite of what they advertise. I wasted so much of my time and money on shipping. Their shipping service is very slow and you have to wait for ages to get back your things. I called them many times but never received any refund. Don’t believe everything that you read on the internet. My Airbags is a scam company that fools people with their false claims. They are untrustworthy and not reliable. I would never go back to the cringy place again.