Reviews & Complaints

Reviews: 2


Total views: 4117

Published: 14 April 2020

Posted by: Essam Mohammed Abdullah

05/08/2018 Alfursan No. [protected] I bought a ticket for travelling from JED to RUH on 03/08/2018 21.00 Booking Ref: WUIO7P and return flight on 05/08/2018 RUH to JED 08.00AM Ref: JPWG6G and both ticket confirmed by Saudi airlines, we received the conformation email also. Then today morning i go to the airport in Riyadh, the staff said that the ticket is cancelled and i check with my mobile, there is no ticket How could it happen? we didn”t receive and SMS/Email for Cancellation we didn”t cancel the ticket and i check with the Ref. no WUIO7P it”s showing on the flight scheduled in evening 16:00 i have to come to Jeddah for an urgent meeting 05/08/2018 on 11:00AM and it”s a big meeting for my business and my carrier, it Lost by Saudi Airlines Finally i purchased a new ticket for travelling 05/08/2018 at 10:00AM This is the first Experience in my life travelling to Saudi airlines and i use to travel always in Saudi airlines and i have good track in AlFursan also, I purchased a ticket for traveling in PORT SUDAN for the this week (07/08/2018) It”s been a personal insult happened by Saudi Airlines I need to refund the ticket amount and compensation for the inconvenience happened by Saudi Airlines.

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