9/4/2017 Booking Reference No.: 78872 This site is the single worst booking experience we have ever had… Watch them because they search the cheapest flights anywhere near the dates you enter and then you get booked on the WRONG DATES without knowing it… Then when you call them, they tell you the rates are almost double of what they are on their website. The guy on the phone had the audacity to say that the airline website was WRONG and he was charging the correct amount.Now completely frustrated, we tell them to cancel the whole thing and they say, sure we’ll credit your money back in 10 business days!!! We called back within an hour (upon receiving the confirmation and catching the mistake) and they still need 10 days to return something they took in a few moments. This site is not on the level… stay away! I expect nor want nothing from this website other than for them to correct their perceived devious business practice. Buyer beware…
Customers reviews and complaints
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This complaint and/or review was posted on HolySmoke.org on 16:05 pm, April 25, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/myflightsearch/.
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MyFlightSearch Reviews & Complaints
After my issue I did some research and found out that according to BBB there is an ALERT for this company due to the pattern of complaints on them. I booked a flight on Nov 9th for my husband and I to go see my parents in Colorado for two days during Thanksgiving. With my husband being active duty military this was a rare opportunity for us to spend a holiday with family. When I tried to do early check in through our airline I was unable to find our flight and called myflightsearch customer support line. After being on hold for a while I was hung up on twice after giving my booking number to a representative. When one of the workers finally decided to speak to me I was informed that my ticket was not booked by a very rude and unprofessional representative (Joel or Jole) who then proceeded to yell at me after I got mad a firmly requested my money back ($591.18). I was provided with no solution and told to call tomorrow because it was the end of the work day for them. (I called at 4:20pm and they advertise 24/7 customer service on their website). I was never informed that there were issues with booking my flight until my call. Stuff happens and we are only human. I would have no issues with this situation if I was informed politely that my ticket was not booked a day or two after I booked it. That way I would have had enough time to find new tickets. However the company is refusing to take responsibility and never actually stated that they will return my money. Because we were already almost six hundred dollars down it made it impossible for us to find and afford last minute tickets. Now we are stuck, unable to spend time with family on Thanksgiving. I have scheduled an appointment with legal on base on Tuesday to see our options. If somebody from California has experienced similar misfortune with this company please consider contacting me to see if we can join efforts. After sending two angry emails to customer service it seems that company is blaming everything on the “airline changed the fare”. The official response I got from them was; Dear Customer, Thank you for choosing MyFlightSearch.Com. We acknowledge your E-mail, As per your E-mail. This has been forwarded to the concerned team. Please wait for some time For any further information we request you to reach us on our toll free number***, So that we can further assist you and complete your booking. Thanks and regards, Customer Service Myflightsearch.com
MyFlightSearch Reviews & Complaints
Fraud, fraud and fraud. I book plane tickets for Interjet Airline through MyFlightSearch.com. I was sent a confirmation and then soon after an e-mail saying that per my request the tickets had been cancelled. I called to an Indian call center and the lady was extremely pushy and rushed and said that my Citibank card wasn’t accepted. So, I used another card and repeated the same process, which I normally wouldn’t have done but a combo of the CS person’s rushness and my business, I did it. In middle of this, the call center changed to identify themselves as Travel Avion. The said that it was a subidiary and that the price of my tickets had gone up. I ended up purchasinig the Interjet tickets at a price less than what I would have bought them on the InterJet site. When I hung up, I put did a Google Search of “Fraud Travel Avion” and found fraud warnings for MyFlightSearch and Avion. Same description. I called Interjet and actually was sold the tickets. I put a lock on both credit cards and just found that there was a declined charge for almost $3500 on Citi card trying to purchase InterJet tickets. Had my card not been locked I would have been charged $3500 to my card. I have read numerous strories exactly the same for people who have bought with Delta, British Airways and it was as if Travel Avion had “intercepted” the phone call. After talking to both call centers, it seemed like the same Indian call center working both companies. I called the CS MyFlightSearch and would have Travel Avion reps answer. It’s a total Fraud. Run from both companies.
MyFlightSearch Reviews & Complaints
FRAUDS!!! We booked our flights to Cancun on 9/13 for flights on 11/3-11-6 to visit our hotel that we are having our wedding at. They charged me $407 and then apparently the fare changed so they canceled our booking. And no one told us. At all. So here I am, a month before we leave paying $850 for flights because they didn’t tell us. NEVER AGAIN. I was even the one who had to call to see what the status was because I never hear anything. This was a HORRIBLE HORRIBLE experience. FRAUDULENT!!!
MyFlightSearch Reviews & Complaints
Hello, This complaint is with regards to booking Reference OY2PYR entered by travel agent MyFlightSearch.com. I booked a flight for my daughter (Shawna Moinipour) on Feb 8, 2020 for departure date of Feb 18, 2020, Chicago to Toronto (one way) . The e-ticket wasn’t sent and I noticed I was charged $1000 USD extra for the ticket cost of $211.48 USD. I contacted MyFlightSearch.com same day. They did not provide any explanation and hanged up on me after telling me that I will be refunded the over charged. They somehow issued my e-ticket after I called several times next day and waited on the line for a long time. I soon realized this company is a scam after going on-line and reading all the reviews. I wish I had done my homework before. My immediate request to Air Canada is to please protect my ticket and do NOT allow them to cancel or change the booking as this is their business practice to scam even more money out of people. I should be the only person to authorize any change or cancellation. I do not have any plan to change this booking and do not want my daughter having problems at the airport for cancelled or no-ticket. Would you please let me know if you will be able to block them from doing any change on this booking. The flight is up-coming on Feb 18 16:50 in Chicago. I am going through a lot of stress and feel that my rights have been violated. Please help me to prevent further damage. I can be reached at [protected] or email [protected]@rogers.com Truly yours, Parviz Moinipour
MyFlightSearch Reviews & Complaints
Hi there, After talking to at least 5 different people over the span of four hours I am left feeling defeated and cheated. A few friends and I booked flights from Vancouver to New York in January. We received a confirmation email with the flight itinerary on it after booking. We arrived at the airport to check in and were informed the flight had changed and was already gone. It would have been nice to receive at least an email that the flight itinerary changed but that was never recieved. We were told by the airline to contact myfligtsearch to change the flight tomes. It took over 30 mins to be connected with someone over the phone. At that point I was told I would receive a call back from an agent in about an hours time. No call was ever done. I had to call back to request more information and again was told they would call me back within 30 minutes. Again no call was ever received after repeating my number to the agent multiple times. I was then bounced back from multiple agents through the span of three hours and when I requested to speak to an authority each person gave a different excuse. I even offered different flights after speaking to a WestJet representative that myflightsearch could have booked for us. I am very dissapointed with the lack of or no customer service provided by the representatives. You can pull up the phone records and give yourself a headache about the run around each representative gave me. I am left feeling scammed and still have no compensation for having to book the flight myself. I have also missed a day and a half of my vacation that was planned in advance with no compensation of the hotel that will not be slept in tonight. All I can say is I will never be booking through this company again (if you could even call it a company) and will ensure everyone else I know will not either.
MyFlightSearch Reviews & Complaints
I am having feeling that after I was charged two times on my account for their technical issues reason, I have been bounced like a little ball everytime I call, stating by the representatives that i will receive my confirmation soon but you cannot speak with supervisor, cause he is out for emergency or still didnt came to work. If I dont get a ticket soon I will make this big. First screenshot is my booking. Second is the cancellation the next day under double amount because of their mistake, not money as they state, cause I wouldnt ask double refund if I paid once of course. And the third screen shot is the amount was suppose to be charged. They are playing with fire. I still have Hopes that it will end good till tomorrow
MyFlightSearch Reviews & Complaints
I booked a flight and three days later they charged extra $50 from my card! When I contacted MyFlightSearch customer service they said that price had changed so they charged more. Are you kidding me? That was a total mistake and even if price really increased that had nothing to do with my booking. I often travel with planes and I know how things work there. They just tried to scam me! I never expected something like that from MyFlightSearch! I will not use their service ever again, they disappointed me a lot.
MyFlightSearch Reviews & Complaints
I booked a ticket through this service booking number 244091 reference zhgwclmy flight my wife”s flight that I booked for was delayed because the information they sent was incorrect supposed to be bored in jackson mississippi mega evers international at 0539am arr in charlotte 083 5 am my wife”s name ester antanga magano I paid $376 for that flight and it cost me for my inconvenience I would like to be a credited back to my account $800 she was delayed five hours hopefully she get in washington dc dullas she supposed to be boarding south african airlines at 1740 deep porten I am highly upset she”s in jackson mississippi mega evers international airport right now as I speak contact me at [protected] as soon as possible
MyFlightSearch Reviews & Complaints
I booked and paid for 2 tickets from Ottawa to Guadalajara on 23 Nov and we are now 26 Dec ad I have yet to receive my Eticket. Over the past few days I honed the company (customer services) on numerous occasions and received numerous calls from you, each time indicating that I was to receive my tickets imminently, but nothing ever happened. This evening I called again 3 times and I was cut off each time. I talked to you customer services to no avail. We are now less that 3 days before my scheduled departure and I have yet to receive the tickets.
MyFlightSearch Reviews & Complaints
I booked two tickets, got confirmation but never received tickets. Called for two days, no answer and left several messages. When I finally got t talk to someone they apologized but could not produce the tickets for my “confirmed” price but could get me tickets that were almost four times the original price. Declined the offer, booked tickets (at a higher rate than the original). When I got home I discovered an “apology” email advising of a technical glitch and I would receive a refund in 4-6 weeks.in checking with my bank, this company took over $2100 from my account for $114 tickets that they never produced!!! I so wish I would have done some research – I was in a time crunch and just booked. Oh, and when I tried to talk to someone about this mess, I was told there are no supervisors on weekends, the person I spoke with could only read a pre-written explanation about how they deal with problems! Never again!!! Zero stars.
MyFlightSearch Reviews & Complaints
I bought a flight ticket from MyFlightSearch and must say that these guys gave me nothing but headache! They are the most unprofessional, beyond ridiculous, terrible company I have ever dealt with! When I got my ticket it was full of mistakes! My name was written with a mistake, my date of birth was incorrect and even the departure date! I contacted MyFlightSearch and demanded to fix everything and they asked me to pay for that! These people made all those mistakes and had a nerve to ask for more money! Are you kidding me? Don’t use MyFlightSearch!
MyFlightSearch Reviews & Complaints
I called what I thought was JetBlue to search fares for a flight for my son to come back from Florida before IRMA hits. When I told the rep “Ricky” I was going to call Southwest to check fares he insisted he could do that for me. He basically quoted the same price but because I use Southwest most of the time I said okay to them. He then told me he would send me an acknowledgement that I had to accept to get the flight. There was no breakdown on the fare just the one price. However, when I tried to acknowledge the system would not accept the acknowledgement. He proceeded to call me back several times insisting that I acknowledge. He even wanted me to stop driving my car to acknowledge. I ended up emailing. However, I now see two charges on my account one for the flight and another, $201 for their booking fee??? This was never communicated to me. It was lumped in with the total fee. This is a deceptive company and I am requesting a refund of the excessive booking fee.
MyFlightSearch Reviews & Complaints
I had a already booked flight from Lubbock to Houston and then to London and then to South Africa, I am using United airways, I have to go back earlier, I don”t know how I got hold of them, I googled the number for United Airlines and got the number, but now when I google, there is no info of them(myflightsearch.com) Only the correct numbers of United airlines is on the internet, very strange for me.The charged me 825 dollars, but the first time it declined, the second time as well and the third time, that”s what they said, but all 3 charges have gone through, now they say it will be reversed after a day, but it is now 3 days and still not reversed.