. On March 13, 2016 I had 51, 889 points. In April I went to redeem some points and there was only alittle over 4, 000 points in my account. I have been saving for a few years and never used any points. I contacted by email my points and on April 15 I heard from Dave [protected]@mypoints.endesk.com with a ticket #243487. On April 21 I got another ticket #238959. I was not getting my points reinstated and no satisfaction. I was in correspondence with my points also on May 24, July 30, Oct 24, Nov 3, Nov 20, Dec 11 and called My points and left a message in Dec, they have never responded back to my call. I sent info they requested and as of Jan 4, 2017 I still DO NOT have my points reinstated. I would like to redeem some of my points which I collected for all these years. But no one will help me get them back. They froze my account for awhile and now that I can check they are still missing.
This complaint and/or review was posted on HolySmoke.org on 23:05 pm, January 22, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/mypoints/.
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