After wearing my Miu Miu glitter sandals ONCE on my wedding day, patches of glitter came off the sandal strap and heel on both sandals. I provided MyTheresa with all the details and photo evidence however they refused to offer any repair, compensation or exchange. They insinuated that I did not wear the sandals with care and also questioned whether I had worn them on more than once occasion. Awful customer service for such an expensive and supposedly “high quality” product. I”ve had far better customer service from high street brands.
This complaint and/or review was posted on HolySmoke.org on 14:17 pm, May 23, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/mytheresa-com/.
The reviews & complaints posted about MyTheresa.com was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about MyTheresa.com as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.