Naken Interiors

Naken Interiors Reviews & Complaints

Reviews: 2

1 RATING
(1)

Total views: 4165

Published: 29 October 2018

Posted by: JJStone

Hello! On the 2nd of july I ordered a sofa and two chairs from their website: www.naken.co.uk. Shipping time was 10 days as they claimed the first time I contacted them. After a month when the order should already have come and they didn’t send any message of delay I thought well, maybe i’ll just wait till the end of this week. But then even after a week of delay they didn’t contact me and I had to do it by myself. I contacted them by phone mentioned on their website: [protected]. They apologised and said that my goods shall arrive on monday of the next week otherwise they will cancel the order and reimburse my money. I thought well, we’ll see. Guess what? Even then my goods didn’t come. I immediately contacted them again when they said that my order has arrived. Where is my order arrived? I can’t see it till now! They don’t wanna reimburse claiming that the goods have arrived and it’s not their refund policy to give back money in this case. So they accuse me of lying! That is just unacceptable! I urge this website to refund my money immediately! People, you have been warned! Thanks!

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