Nationwide United Auto Transport

Terrible drivers

Reviews: 1


Total views: 484

Published: 18 September 2019

Posted by: Anonymously

I recently had a bad experience with Nationwide United Auto Transport. If you ever decide to consult this company please do take some time and read this review because it could save your time and money and you would be thanking me later on. I recently contacted this company to get my car transported from New York to Cali. I gave them a call to get a quote and was told that it would around 250 dollars to get the things done for me.
Later then I was told by them that it would cost me more than 300 dollars which I accepted because I had no option elsewhere. I told the driver to deliver the car before 5 as I will not be available after that and he agreed to it. I had to take off from my work to pick my car but the driver didn’t show up and upon calling he didn’t respond to me. Later I got a text message from him that he would deliver my car the next morning. The next morning I am at work and this guy calls me and ask me to meet him at a place which is 3 miles away from my home and he can’t deliver the car because he doesn’t have time. This shows how Nationwide United Auto Transport treats their customers. I decided to take a cab from my office to meet him at our desired destination. The cab took some time to drop me off so about when I was about to reach there the driver called me and started yelling at me for being late, and threatened me that he would put my car in storage if I do not arrive. This shows how Nationwide United Auto Transport drivers lack in professionalism and don’t know how to treat their customers. Upon reaching I decided to ask the driver about the behavior he showed towards me and he just told me to sign the papers because apparently he had no time for this and I was making him late. As I am signing the papers he continued to show his frustration towards me by mumbling something in his mouth, that I lied to him that I was at home and he doesn’t like it. Well, first of all, I didn’t appreciate him yelling at me because I am paying for their services and he has no right to treat me like this. The only reason to use their services is that they had good reviews online. If you want to read the genuine reviews then make sure you are reading those with a 1-star rating. The reviews which had a 5-star rating are mostly their employees and workers which they have hired for this specific task. It’s kind of a misleading for the customers because they believe you and you treat them like shit. I’m certainly not visiting this place nor am I going to hire them for any kind of services in the future.

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