After 9 years with navy federal I had the worst customer service experience. The member “john” was rude and condescending. When I asked for his supervisor he responded “i don”t have one”. I simply called in with my employer on like trying rocketeer an error regarding my direct deposit which I have had for 3 years. I immediately hung up, went to bank of america and opened up an account. Good-bye navy federal and because you don”t appreciate you customers… Good riddance!
This complaint and/or review was posted on HolySmoke.org on 08:29 am, September 05, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/navy-federal-credit-union-nfcu/.
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