Nelnet

Nelnet Reviews & Complaints

Reviews: 23

1.53 RATING
(1.53)

Total views: 4115

Published: 26 October 2019

Posted by: Iowa Resident

1. Told me that I qualified for teacher forgiveness. They sent me the application, I had two schools complete the forms, returned to Nelnet only to get a denial. 2. Original loan was for $59, 000 and now they are stating it is 78, 000+. 3. They told me on the phone that I would qualify for the income driven repayment, today on the phone they said that I would not. 4. They also stated that to complete an income driven repayment plan that it would have to go through a consolidation process which would be 30-90 days and another 30+ days for the income driven repayment while my loan would accrue interest during the application process. 5. Studentloan.gov told me that my income driven application wasn’t going through because Nelnet had me under a different name, I called Nelnet and they said they didn’t. I haven’t received one correct answer from anyone at Nelnet. Who do you go to for help? I feel we are being charged huge amounts of interest rates and don’t have any idea of our loan balances are correct????

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