I have had an extreme terrifying experience with Nelsen Family Dentistry. Initially, when I had called for booking an appointment, the staff was very friendly and offered me great help. But, the scenario soon turned out to be totally opposite and I had to face harassment and extreme torment. I had been given an appointment on Monday 10 am, but when I went I was spoken to in a rude manner and was asked to wait till the doctor arrives. They could not tell the proper time. I waited. The doctor did not turn up till 2 pm. Upon asking, the staff arrogantly asked to wait else to come another day. I waited.
I saw the doctor at 2 and he examined in a very unprofessional manner. I had to align my teeth properly and as I had done few research, I knew my available options were braces, invisalign or veneers. But, the doctor seemed to be greedy enough and suggested me to go through a series of treatments beginning from total mouth clean-up followed by cosmetic dentistry surgery. I gave in and trusted him. But to my shock I received extreme bad results with a big hole in my pocket. They charged twice than the estimate provide calling them to be hospital charges. Upon fighting, the asked me to pay soon else they would call the police. I was scared and paid. I was extremely unsatisfied with my results. Upon further inquiring, the doctor said that my teeth cannot be corrected beyond this and that I should see another doctor. I was furious and my nerves started wrecking. I was unsure of what to do. Upon much fighting, they threatened me to take me to the police and petrified me by the amount of fine they were talking about the attempt to harass a doctor.