I purchased a CD to fix a windows boot manager issue. I was having trouble getting it to work. There is no phone number to speak with someone to help. I followed the steps as directed on their site. Still not working. I emailed tech support as instructed on their site. Didn’t get a response until 5 hours later. I tried the other solution but it did not work either. I expressed how frustrating it is to have to wait hours to get a response. They just answered the original question the next day..I asked about a refund or the conditions of their money back guarantee. Heard nothing except to contact Microsoft which I had already done prior to using their service. As of yesterday afternoon when I asked for a refund and expressed my disappointment, still no response either way. .
This complaint and/or review was posted on HolySmoke.org on 01:16 am, May 20, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/neosmart-technologies-review/.
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