After paying my monthly car payments for 3.5 years, NEFCU repossessed my car because I was late on an unsecured revolving credit card payment that I have with them. I was in the process of negotiating a payment for the credit card with theor rep Natasha Frederick when they suddenly took my car! I was not late on the car loan. The mgr Matt Johnson and Natasha were rude, disrespectful and seemed to enjoy taking my car. They claimed that Nefcu can do this because they can cross accounts. Meanwhile, my contracts do Not specify that this is allowed. I did get my car back after paying a large sum of money, but the repo fees were added to my car loan. I was without my car for a week and my car was towed an hour away by a company that had nasty employees who were disrespectful and I have $200 worth of medical equipment missing. ( I am a Nurse). .
This complaint and/or review was posted on HolySmoke.org on 11:46 am, October 06, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/new-england-federal-credit-union-review/.
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