My friend was badly affected by the poor workmanship and customer service of this company called New Sun Energies. They called up my friend and offered a declined CC to have on file. They also walked away with $2000. However, they are not answering any calls now or even voicemails. Companies which are so fraudulent should not be allowed to go on cheating customers or even register themselves in the first place. There is bad workmanship which is really hurtful and it really hit my friend’s morale. People, please do not go to this company for any kind of services. They will just neglect you and you will then have to buy services from third party electricians to fix things. There are better solar companies out there once you do your research.
In fact, Maverick Contracting is the owner of New Sun Energies and this was earlier Epcon Solar that was operated by Pablo Curiel. The name was changed to Maverick Contracting, as revealed by several other affected customers in a bid to escape from the horrible track record and reputation of the past. Did you know that Pablo Curiel had to pay a fine of $40, 000 as directed by the Attorney General’s Office for a case of call centre fraud and for making false claims about the benefits provided by their rooftop solar products. The same thing is being done with New Sun Energies as well as several affected people have pointed out. The call centre is now telling everyone that 100% federally funded solar products are being offered by them which is an UTTER LIE! Just 30% is covered by the federal tax credit. Stay away from these corrupt people. There are other persons who have stated how the company cheated them by going back on its word of a $400 dollar draw every week for sales reps.
These guys only train their sales reps to convince customers that no money is required out of pocket for shifting to solar power which is another LIE. They are also training these people to tell homeowners that rooftop solar systems will increase home values by almost twice the value of the solar technology which is another HUGE LIE as I shockingly discovered through my friend. All in all, this is one company that CANNOT be trusted by all means. There’s a lot that is shady about them.
New Sun Energies are running a scam. They have terrible customer service and they are extremely careless. They had changed my financing without my consent and when I tried to get in touch with their customer service, they were unavailable. What kind of business changes the financing plan of a customer without asking? I calculated and with the new plan, I will have to pay $2,000 extra for no reason. They are not trustworthy. I have lost all the money I paid them earlier, including the down payment on the solar panels and the monthly installments.
I had contacted them to install a solar system at my residence in Arizona. At first, they were very friendly and I had no trouble with them. All was well until they installed the system. They had managed my financing like all the other areas of the installation and told me that I only had to pay monthly installments of $300 for the designated period. I had paid them the down payment for the installation of the solar system in my house. They were supposed to manage everything.
I have lost all the money I gave them. It was supposed to be paid to the vendors and they were supposed to be the medium. But they ate up all my money and now I am in debt of over $2,000 because of their mischief. New Sun Energies stole my money. They are thieves and you should stay miles away from them. I don’t how I will manage my finances after this accident. They took my money and stopped responding to my messages. The staff at New Sun Energies is pathetic and full of spineless people who don’t care about the damage they are doing to society. When they changed my financial plan without asking me, I was shocked. I tried to reach them through the contact number of their support staff. But it was of no use. They were not responding.
I tried calling the executive who came and managed the installation of my solar panel. He told me he would look into the matter and notify me about the process. I asked about the installments I had paid for earlier. He told me that it might be an accounting error. That was the only normal talk I had with this company. After this, he stopped picking my calls too. I was left with unpaid installments and a new debt of over $2,000. I have filed a complaint against New Sun Energies with the Better Business Bureau. They will get have to pay for their mistakes. I will get justice. I don’t have too much money and I don’t know how I am going to handle the future payments for this new plan.
New Sun Energies are scammers and I do not recommend their services to anyone. They are a dangerous organization which steals money. They have poor customer support staff. I don’t think they even have a support staff because they never responded to my calls. I hope my complaint against them in BBB will yield some positive results.
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