After being a platinum status customer for over 10 + years, I am sad to say I just had to cancel my credit card. After 6 months of being charged a late fee on a $0 balance, I am sick of having to call and deal with this every single month. Every month I am assured this balance has been taken care of and is at zero and won’t be charged again. The next month a $0.56 balance/late fee is left on my account and then fined up to be $34 in charges… Then I still have to call them take care of this again and be assured again that it has been taken care of. I’m actually very sad that they didn’t try to keep me and possibly offer me a credit or coupon of some kind. I’m very disappointed in this outcome and won’t be coming back to be a customer again, even though I love shopping there, their customer service has just made me not interested. 10 years… Update: And today I just fond out that they reported this to my credit report… I’m gonna a have to call AGAIN and get this fixed… Beyond mad Update: And she told me I have to wait 45 days for a correction. So now my points are down because of NYC messed up and then reported their mistake to Trans Union…
This complaint and/or review was posted on HolySmoke.org on 09:15 am, March 11, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/new-york-company/.
The reviews & complaints posted about New York & Company was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about New York & Company as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.