I contacted NISI through the Samsung site for a tv repair. I was sent a text message telling me that I would have to bring the tv in as they didn’t send service into the home for a tv less than 50 inches. I though okay. Two days letter I get another message telling me that what I was told was incorrect. They will send someone out if the tv is NOT under warranty. But if a tv is under warranty they will not send anyone out. My tv is not under warranty. Then before I could call for an appointment I get another text message stating that the second message was incorrect. They will NOT send anyone out for a tv less than 50 inches. My tv is 47 inches and I am not physically able to carry it. They need to make up their minds.
This complaint and/or review was posted on HolySmoke.org on 14:27 pm, September 19, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/nisi-tx/.
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