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Customers reviews and complaints
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This complaint and/or review was posted on HolySmoke.org on 12:22 pm, February 27, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/nivea/.
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Nivea Reviews & Complaints
29th June 2016, I was in Cyprus and purchased a bottle of Naive sun cream factor 30, having used the product before thought it was the best. After only 2 days in the sun I got an allergic reaction to the sun cream and my whole body was covered in blisters. I was taken to the local clinic who diagnosed that I had an allergic reaction to this specific sun cream. My wife and I had 5 days of sitting out of the sun (the reason we went on holiday) only to be told that it seems to be with the batch made for the Naive factor 30? My legs, body, shoulders, were all covered in blisters. Having been a frequent sun worshiper I have never had a response like this before. Whilst in the clinic (admitted for checks) there were other UK visitors who had the same reaction so I was not alone, bizarre to sat the least so I think it may be a batch problem and requires some investigation.
Nivea Reviews & Complaints
Good morning I purchased a Nivea advent calendar for my mum who is a big Nivea fan through Amazon. My mum called me today to tell me how disappointed she was as there was no item in today’s hole (number 10). This is bitterly disappointing because the calendar is expensive. I would like to make a complaint please. Kind regards Olivia [protected]@yahoo.co.uk [protected]
Nivea Reviews & Complaints
Hi I purchased the unicorn moments lip balm from our local store in hull Once I’d given the product to my daughter she pointed out there was one lip balm missing ?? Strawberry and cherry were in the box but mango was missing out of its place A little disappointed as my girl was fussy to have 3 (lipsticks as she calls them) Un sure wether it has been stolen or just not been placed in the box but either way I’m a little disappointed as you get what you pay for but in this case not quite
Nivea Reviews & Complaints
Hi, I have been using your face products, body lotion and roll on for as long as i can remember, tonight my (3/4) full roll on wasn’t getting anything on the ball and as usual i just give it a shake and go on.. Except today this happened.. Please see attached photos, i dont know if ot was a bad batch or something but my ball popped out and my roll on spat all over.. Please look into this. I would love feedback regarding the product. Kind Regards Marlene Alexander [protected]@gmail.com
Nivea Reviews & Complaints
I bought 2 an ant-perspiring protection 1-black white invisible pure and 1 pearl beauty quick dry, and both burnt my underarms, itches a lot, making a big round red mark and last it’s burnt … my armpits looks horrible and it’s painful .. hope you can refund my money also pay for my treatments. For sure I’ll not use it again, and I’ll tell to everyone I know that use the same product to change it .
Nivea Reviews & Complaints
I bought a 3 pack of the Nivea 48 hour hydrating lotion and all of them were watery. I have bought this product plenty of times in the past year and have never had this problem I was very disappointed. My Batch code number is [protected] cpc code is [protected] I don’t know If the reason for it being watery is because I bought a 3 pack but I’m very upset regarding this.
Nivea Reviews & Complaints
I bought Nivea Visage Daily Moisturiser Naturally Even For Normal and Combination skin. After the first day the side of my face was slightly swollen, my eyelid was drooping and my skin was red. After the second day”s application it got worse. My neck was also itching and stinging. I immediately stopped using the product. The symptoms actually got worse and I did not want to go anywhere. After the 4th day I weny to a pharmacy and showed her the tube of moisturiser. She suggested I put milk on my skin, which I did and the symptoms and uneasiness were relieved. It still has not disappeared. She also commented that it was strange that nowhere on the tube a list of the ingredients appeared. I am hoping that these horrible symptoms will disappear completely, but more important I want to know which ingredient could have caused this situation so that in future, I can choose products which do NOT contain this ingredient. Should ALL the ingredients not be listed on the tube/container? Hope you can help me?? Helena
Nivea Reviews & Complaints
I bought the Nivea product earlier this week and tried it out. I came out in a very itchy rash all over my body and I had to attend a walk in centre as I was quite concerned. They told me it was a reaction and they gave me some antihistamines. After reading up on the Internet I can see that the product contains Methylisothiazolinone which I have read up about and as per this website http://www.bbc.co.uk/programmes/b006mg74/features/mi-update it states that as of 25/09/2013 that Nivea will be removing this ingredient from all of its products. Cosmetics Europe has urged all companies to remove this ingredient from its products due to severe skin reactions reported over a period of time. Heres a statement from an article by the daily mail. “Beauty product companies have been told to stop using a chemical irritant in some products after an explosion in cases of allergic reactions and eczema.The chemical, a preservative called Methylisothiazolinone (MI or MIT), is routinely added to moisturisers, sun creams, shampoos and wet wipes. Skin experts in the UK and around the world have picked up a large number of allergic reactions they believe are caused by the chemical” I would like to know why this has still been added as this has caused me severe pain and suffering over the past few days. I haven”t been able to enjoy my weekend or go in the sun and this has been a lovely weekend around 20-24 degrees.
Nivea Reviews & Complaints
I feel lied to and taken advantage of I used this product because I have sensitive skin and needed to find something different since the product I used to use is really hard to find and I don”t like bar soap. I had been using this product for about a week and started intensely itching all over my body and breaking out in hives I even had my place checked for bugs thinking maybe it was that. When I went away for the week. I forgot this product and ended up using bar soap of a fairly well know brand any way my symptoms completely went away when I came home and took a shower my symptoms returned I”m throwing this product in the garbage and never using it again
Nivea Reviews & Complaints
I have been using Nivea cream for a while and only recently started using it on my face at night more consistently. I started itching on my neck and didn”t put two and two together right away each time I used it. I put some antifungal on the area it not knowing exactly what was causing it. I used it again and I had the same reaction just a short time after using it. Same spot. I took a benedryl this time. I”ve always trusted Nivea because I never felt burning after using it and it makes my skin so soft. Super disappointed!
Nivea Reviews & Complaints
I have used Nivea products all my life but last Friday I used Nivea Body Lotion and developed a horrible red itchy raised rash. Has Nivea changed the ingredients of their products. I have investigated this problem on the internet and it would appear a lot of people have experienced problems with Nivea products what if anything is being done about this
Nivea Reviews & Complaints
I purchased this product from Coles Erina 07.02.20. I had used a similar product without incident. It was without the promotion about the waterproof make-up and sunscreen. I knew it was a different product but thought it couldn”t be too different?!? I used the product Friday 07.02.20 night and Saturday 08.02.20 night to remove my make-up. Saturday morning my left eye was experiencing a rash underneath onto my cheek. Sunday it spread down to my jaw. But Monday both my eyes were completely covered in a unbearably itchy rash that was red and angry down the left side of my face and down my neck. The state of me was hideous. I visited my GP on Monday seeking medical attention. I was put on a 9 day course of Prednisone, Polaramine, Telfast and clarentine. I was in a state. Still am to be honest. What is in the product that could possibly give me this reaction? Sounds similar to what was in Banana Boat sunscreen that I had a similar reaction on my back. I request a follow up to this complaint to [protected]@ecogreenep.com.au. I would like a refund and question your statement around skin comparability… Thank you in advance Yvette Wright
Nivea Reviews & Complaints
I recently started using this cream at night and in the morning I woke up with what looked like chemical burns under both my eyes and starting to spread across my face! It had started with a small, dry and itchy rash at the corner of my eye. I felt like my face was on fire and it was so itchy and uncomfortable. I Managed to get an emergency drs appointment straight away and they prescribed me strong antihistamines. After 2 days it gradually went down thank god. I have looked to see what is in this cream so I can avoid any other creams containing similar ingredients but can’t find the ingredients for this one. After reading all these complaints I can’t believe a huge skin company like Nivea is not looking into what is causing these horrendous reactions on customers skin!!! Below are the pics of when I woke up after using a tiny amount of the cream the night before. By the time I got to the drs the rash had covered nearly all my face ??????
Nivea Reviews & Complaints
I took my 12 yr old grandson on his first ever holiday abroad to Tenerife, obviously I took with me the highest factor suncreme for him which was Nivea factor 50, covered him totally from top to bottom after his shower I was putting after sun on him to my horror he was absolutely covered in blisters on both shoulders and his back, the poor soul was in agony and crying with the pain, it totally spoiled his holiday he had to wear a t/shirt for the rest of the holiday, I had to take him to the doctors as soon as we got back, it still hasn’t cleared up properly and he’s still suffering.
Nivea Reviews & Complaints
I used Anti-Blemish 3-IN-1 CLEANSER my face & neck is now broken out into pimples everywhere and red dots it is very itchy & uncomfortable. My eyes are swollen red and itchy. This allergic reaction has stayed for 3 days and has not gone yet. I do not have sensitive skin never have i had a reaction to a skin product before never have i used this skin product before. I have to now take steroid tablets once a day. I wish to request a refund for this product and be reimbursed for medication i am taking. I have photos of damage and receipts.
Nivea Reviews & Complaints
I used Nivea q10 pore refining day cream recently. After two days I stopped using it as I had developed small pimples all over my face and neck. Then areas around my mouth and noise became red, dry, flaky and sore. I also developed a rash on my stomach. The doctor prescribed 0.1% hydrocortisone cream for me face which seems to be doing some good to around my mouth and chin, but now my eyelids are sore, puckered and wrinkly. I feel hideous. Nivea/Biersdorf you are a disgrace! It has been over one week and I just seem to be developing new horrible symptoms. I wish I could afford a dermatologist to help me, but I”m just going to have to wait and hope. Thanks Nivea!
Nivea Reviews & Complaints
I used this cream for 1st time before going to bed and it caused such severe itching all night all over my body even down to my toes and fingers but it didn’t affect my face on that first day So I didn’t think it was because of this cream. The 2nd day I used it during the day. I went out shopping and did a long walk. I started getting severe itching again and noticed my skin was swollen and red across my body and then ears became swollen and red and face too so I had two anti histamines which only helped a little and my mum gave me some ground Kerala ( bitter gourd ) – it’s the Kerala which helped stop the itching. I have not used the cream today I’m scared to even touch the packaging god only knows what they have put into this product that can cause such a bad reaction across the entire body! Never again I don’t trust Nivea!