First, they don”t have a customer service phone number…that should have told me something. I tried to order a part from them 2 times…both times I got the message “Unable to complete your order” – never received order confirmation either time so I ordered from someone else. Now I receive both parts from this company. Finally found a way to “chat” – they won”t take responsibility for THEIR mistake. Won”t send an RMA or a return shipping label. Shady company. Purchase dates were 01/19/2019 and 01/21/2019. I do not have an order # to reference. I am simply requesting a postage-paid return mailing label and an RMA
This complaint and/or review was posted on HolySmoke.org on 14:23 pm, December 28, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/north-america-hvac/.
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