Same complaint as many, 600% mark up, late invoices, Ombudsman does not return calls or emails and no one cares to try and resolve matters. They do not have to because they have no one to answer to, although The State of texas is supposed to govern them. They are in someones pocket! Highway robbery, complete disregard for any customer service. I will be boycotting the toll roads as much as possible! .
This complaint and/or review was posted on HolySmoke.org on 06:20 am, December 24, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/north-texas-tollway-authority-review-6/.
The reviews & complaints posted about North Texas Tollway Authority was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about North Texas Tollway Authority as per Section 230 of the Communications Decency Act.
Business Advocacy Program
Advocacy program is a relationship between you and your most engaged consumers – the ones that choose to go a level higher to hold you accountable.