NYC Housing Authority [NYCHA]

NYC Housing Authority [NYCHA] Reviews & Complaints

Reviews: 23


Total views: 4273

Published: 26 February 2020

Posted by: Rose Ceballos

Beginning March 23rd ( approximately) I began to notice water under stove and in front of stove. I requested a ticket for repair. I was out of town however my daughter remained in the residence. Maintenance on Tuesday March 27th, moved the stove and made 2 holes to check for leaks. They stated they saw nothing and stated they would check the 9th floor apartment and told my daughter to remove all items from cabinets and under the sink and would return. But they did not return. I spoke with Housing assistant, who stated that there were open kitchen repair tickets in my record. At this time the water in the kitchen has become worse reaching the living room and damaging kitchen tiles. Due to their lack of response I called housing emergency which told me that they would respond within 24 hours. However, the water continued to gush out of the pipes behind the stove and out of fear that this could cause an electrical fire I called the fire department on July7th. The fire department had to cut off my gas line and called Con Edison to determine the severity of the damage to electrical outlet and stove. To date maintenance on July 8th removed kitchen cabinets and sink, opened the walls, to inspect pipe leaks. Plumber came July 10th but has not completed job. The leaks continue. I am unable cook or use my kitchen in any way. I suffer from asthma and have mold allergies as does my grandson. I have called many times to housing and Boro and no one has responded to my concerns about this matter. Any questions please email or call. Email is [protected] or [protected] .Thank you!

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