I am sure that everyone from their customer support knows my name and my problem, but it”s still not resolved and probably will never be. First of all, my order took forever to arrive. Second, it arrived being defective. It”s some kind of a fate irony. I had to wait for 2 months just to receive a broken piece of furniture. It meant I would have to contact them again. And I did. And I heard same story each time without any desire to really help me. They offered nothing. And refused to refund. It”s ridiculous, people.
Customers reviews and complaints
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OakFurnitureLand / JB Global Reviews & Complaints
I bought a bed from Oakfurnitureland and paid for the delivery and I was very disappointed with the entire experience!! Delivery guy was very rude and he almost broke the bed. I didn’t pay attention to anything, it seemed like he wanted to leave as soon as possible. I told him to be careful with the bed and door, but not only he ignored my what I said, he also spoke to me in a rudely manner. I paid for delivery service and what I got? Nasty delivery guy who showed total disrespect toward me! Horrible service!
OakFurnitureLand / JB Global Reviews & Complaints
I had a king size bed delivered this afternoon and asked the delivery man to please take his shoes off when he took it into the bedroom as I had just had the carpet fitted a couple of hours before. He did so but I’m presuming the second man who helped him take the second box up did not. As a result there are now 4 dirty marks on the new carpet and I am furious! The service we have received from you has been very good so I am really disappointed. I enclose photos of the marks.