Old Mutual

Old Mutual Reviews & Complaints

Reviews: 6


Total views: 4179

Published: 07 October 2018

Posted by: [email protected]

Another incident in Gugulethu Square… I am beginning to think that creditors who are situated in this mall are the worst at customer service. Today my husband went into OMF branch looking to check on his existing account with OMF and also seek advise on settlement. He arrived at the branch at 10:48 and received a service ticket on arrival. He waited until 12.06 when he decided to leave as he was going to be late for work. His ticket number given was 57 and the branch was not even full. Desks are empty and there is no one paying attention to customers. How pathetic and ignorant of OM[censored] What makes angry is that should he not pay his account they very quick to call…but now that we need assistance on maintaining this account, there”s no one to help. I can believe you expect customers to keep bringing business to you! I will not ever recommend any of my customers to consult with OMF ever!

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