Was contacted by National Warranty Services, (they sell for OMNISURE Group LLC) which is where the contract comes from but it also has another name U.S. Direct 2183 Fairview Rd, Suite 217C Costa Mesa, CA 92627, which also has another name Administered by Interstate National Dealer Services of Florida, Inc. 6120 Powers Ferry Road NW, Suite 200, Atlanta, GA 30339 800-942-0400 winds.com FLORIDA LICENSE NO. 60688 ANY CLAIMS YOU also call) Reginald Long 1-888-334-4697 and was told my warranty on my Town and Country Touring L had expired, this was back on 8/11/14 and it came in the mail also with an official paper which looked like it came from Chrysler stated the warranty had expired. I panicked and of course needed an extended warranty. He claimed was giving me a Senior Discount, Low Mileage discount etc. (Been told by dealership that by law they cannot discount an extended warranty on vehicle) I took the contract had to give a downpayment that day $325.00 and monthly payment taken out of my credit card. I realized a few days ago it had not expired and it was a scam. I called the company and they told me that I would need to speak to a Supervisor, Corey Oconnor 1-888-334-4697 x 236 and of course I repeated that this was a scam and wanted to cancel this I was paying for something I would not use at this time, and not until Feb/2014 he said because of the waiting period they are selling it “peace of mind” so I would not be without because you had to wait 1 month – 1000 miles or 3 months 300 miles or so and of course I would fall under this category. Any problem to call him but would not hear about cancelling this. I was at the dealership today and he told me this was a scam and the claims would not be paid and they would not use them for repairs. To cancel my credit card payments and to call them and they tell I wanted my money back and tell them I would report them to the Insurance Commisioner – in the contract somewhere it states that they are not subject to the Florida Law, unbelievable. It also states further that you need to cancel in writing however by reading someone else who went thru all of this (wish I had seen this before) that they did all they were told to do and every time were told to contact a different company and finally after waiting I think it was more than a year they received a letter stating the refund was denied. My credit card company said they would contact them tomorrow and dispute this also a block was put on future charges however she states that sometimes they process the payment under a different name if that occur to contact them. Contract also states that stop payment would also end the contract. Jeany Orlando FL. .
This complaint and/or review was posted on HolySmoke.org on 11:11 am, December 26, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/omnisure-group-llc-review/.
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