This is a exchange I had re order i had placed. In addition to the e mails i also faxed them.. The credit was not received and I had to dispite the charge with the CC company Coincendently The day of the last exchange I received a fraud alert from my CC company of several attempts to charga over $500.00 to Western Union. I am not saying for sure it was this company but it’s very suspicious. Thank you for your order on OpticByTel. com; we’ll process it as fast as possible! Your reference number is: 201405304992. Please contact us if you have any question; thank you for trusting us! Truly yours, Francis PUECH www.opticbytel.com Email : (email address removed by HolySmoke.org admin) Téléphone : +33 2 35 21 32 06 (Mon 14h-19h, Tue-Sat 9h-19h, GMT+1) Fax : +33 2 35 21 57 18 Please contact us if you have any question; thank you for trusting us! Truly yours, Francis PUECH www.opticbytel.com Email : (email address removed by HolySmoke.org admin) Téléphone : +33 2 35 21 32 06 (Mon 14h-19h, Tue-Sat 9h-19h, GMT+1) Fax : +33 2 35 21 57 18 Please reply with shipment info when available —–Original Message—– From: Francis [mailto:(email address removed by HolySmoke.org admin)] Sent: Friday, May 30, 2014 8:12 AM To: Subject: Optic By Tel – Thank you for your order! Thank you for your order on OpticByTel.com; we’ll process it as fast as possible! Please confirm this order has been shipped. 201405304992. Vuarnet 8085 blue. Thank you ORDER: Reference: 201405304992 Date: 20140530 ; Time: 17:11 Item ordered: SKU mod 8085 BLM Hello! This model is not avalable anymore. WE ARE VERY SORRY! WE HAD CANCELLED YOUR ORDER AND GAVE YOUR MONEY BACK DIRECTLY ON YOUR CREDIT CARD ACOUNT on 25th of april. We are at your service in case you would have any question. Thank you again for trusting us. Have a good day. FRANCIS PUECH Hello, You stated you have credited my card on 4/25. I did not place the order until 5/30. The credit has not appeared on my statement. The account has been closed and I have disputed the charge of $157.40 you charged me on 5/30 I found your company to be unresponsive to my several e mails and faxes regarding this purchase. I will post my feelings on the internet to hopefully dissuade others from having a bad experience with your company —–Original Message—– From: Francis [mailto:(email address removed by HolySmoke.org admin)] Sent: Friday, June 06, 2014 8:02 AM To: Subject: Optic By Tel – Order Confirmation OpticByTel.com Optician KRYS PUECH 8, rue Jules Siegfried 76600 Le Havre – FRANCE tél. : +33.(0)184.108.40.206.06 – fax : +33.(0)220.127.116.11.18 E-Mail : (email address removed by HolySmoke.org admin)://www.opticbytel.com
This complaint and/or review was posted on HolySmoke.org on 12:05 pm, May 08, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/optic-by-tel-review/.
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