Optimum Reviews & Complaints

Reviews: 52


Total views: 4179

Published: 01 September 2018

Posted by: Concerned Optimum Customer

“As a longtime Suffolk County Cablevision/Optimum customer (for over 40 years) – Cable/Internet/Telephone, I was very disappointed and dismayed to be “brushed off” by Michael (Employment ID- MJ 1) in the “Customer Service” corporate office, who belittled the reason for my complaint and demonstrated not only gross ignorance, but also indifference and a hostile response to the reason for my call – an offensive/misleading TV ad currently being shown for Optimum services and products. The ad not only has zero/nada/absolutely nothing to do with Optimum, but is insulting in its” denigrating depiction of women, people of color, and caring, compassionate citizens (vimeo.com/267680369 ). Michael had not viewed the ad, and therefore, was in no position to refute my assertions, but he nevertheless took it upon himself to insult my appraisal of this offensive ad, which depicts a “crazy cat lady”, willy-nilly tossing food about the lawn/driveway of a stranger”s house, where dozens of very patient and calm cats had assembled, while the owners, people of color, looked on puzzled and in disbelief. Community/stray/abandoned/feral cats present a real problem in many towns and cities, where there is no animal service that will undertake remedial programs, but instead, will catch and kill these cats with no effort extended to re-home or care for them. Fortunately, there are countless dedicated citizens, both men and women all around the country who, at great personal sacrifice, will trap and get these animals spayed/neutered, vaccinated, medicated and fed, sometimes returning them to the cared-for colonies in which they live, or finding homes for those who are domesticated and accustomed to living with people. This truly stupid, insensitive and misleading ad, is a discredit to Optimum and should be removed at once. And since the subject has been raised, I would strongly urge Optimum, which has a large presence in both rural and urban communities, to “give back” to these communities by making generous donations and/or creating a fund to support “free spay/neuter” services in the communities that contribute to the wealth and success of Optimum! Now that would be something worthy of advertising!”

Consumer Reviews and Complaints


Rate and Write a Review on Optimum


Coachmen, Stiers, American RV

We purchased a Sportscoach Elite by Coachmen in Dec. 04. Since this is our 3rd RV we decided to go Diesel Pusher this time, hoping it

Billy’s Trucking

I just had new tires put on in another state. While driving in the state of Arkansas one of the new tires ran off on the interstate on a

Clear Lake Nissan

Previous Review Next Review

Benson Nissan James Service Manager And Tim Emory Nissan Manager

On 10/26/07 I arrived at Benson Nissan (45 min. drive from my house) to have my 300ZX vehicle checked for electrical problems. I told the

AFH Holding & Advisory LLC

I have recently gotten involved with Amir Heshmatpour as an investor in one of his latest cons, a car dealership roll up. I should have

Art Liquidation

Overpriced and poor quality painting, and extremely long time for shipping. Last time I would ever give my business to this bad online

Brakes Plus

Previous Review Next Review

Tara Spears

COUPLES, FAMILIES and LGBTQ. I want you to have the interpersonal relationships you deserve and that you have always dreamed of. My