Orthodontic Specialists - Dr. Koufos and Albright

The unpleasant staff is unwilling to assist with patients.

Reviews: 1


Total views: 228

Published: 27 July 2019

Posted by: Anonymously

I will not recommend Orthodontic Specialists — Drs. Koufos & Albright for their unfriendly staff, assistants, and the lack of customer’s service during my braces change. The procedure did not go well. There is no satisfaction with the results of my brace change.

It a terrible experience to have had to go through the pain and bleeding gums from a brace fit.

My teeth need restructuring and at Orthodontic Specialists — Drs. Koufos & Albright they failed to deliver the best results in what supposed to be their profession.

I had the worst experience at Orthodontic Specialists — Drs. Koufos & Albright for a brace fit.

The poor services in all aspects left me disappointed in what I thought would be excellent.

My negative experience at Orthodontic Specialists — Drs. Koufos & Albright does not make me feel comfortable or happy with the result.

I did not have a perfect experience and is a disappointment. The staff is not trained, and I don’t see professionalism in procedures. I was not informed in detail of the procedure and that kept me in the dark from what to expect.

I was not comfortable in the Orthodontic room and hoped the assistant helped as well. There is no dedication to patients or perfect procedures at Orthodontic Specialists — Drs. Koufos & Albright.

No quality care and staff are disrespectful toward patient care.

The practice charges are of high payments and insurance companies don’t cover the expenses on braces fits.

I did not get a warm welcome from the staff and I waited for an hour before my turn. The lack of quality and customer care does not make this practice a perfect one for Orthodontic treatment and procedures.

To change a brace at Orthodontic Specialists — Drs. Koufos & Albright felt a strain and was an unpleasant experience.

At the practice, I felt insecure in the Orthodontic room. It is not a happy experience to have a change of braces. Poor customer’s service has changed my mind about going back to Orthodontic Specialists—- Drs. Koufos & Albright.

Staff members are not qualified in this practice and don’t care for patients. They don’t inform patients of discounts and new procedures. The bad conditions of facilities and poor hygiene in the Orthodontic room are negative for me. I don’t recommend Orthodontic Specialists—- Drs. Koufos & Albright for my horrible experience with the staff and the failed procedure of braces fits.

Everything I experienced was of poor quality and they lacked knowledge of the practice. They were not on time and are not efficient. The lack of new equipment and dentistry materials are of poor quality. It is not possible to get the best treatment from Orthodontic Specialists-Drs. Koufos & Albright

No matter who the procedure is for I don’t recommend it. The poorly qualified staff has no clue how to care for patients. No smiles and kindness from Orthodontic Specialists — Drs. Koufos & Albright. I did not walk out with a smile, instead, I walked out with disappointment and dissatisfaction.

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