Outback Steakhouse

Outback Steakhouse Reviews & Complaints

Reviews: 52


Total views: 4143

Published: 14 September 2019

Posted by: Jchenderson

#Outback #MOUSETRAP #UPDATE We just got off the phone with the managing partner, Mohammad Farhan. He explained that the traps were set on Monday and were not due to be checked or picked up for a month, when #Ecopest returns. This is a contradiction to Marquis the MOD explanation that the traps were to be removed before opening each day. I find it disgusting to think that Outback #steakhouse is comfortable leaving a possible decomposing mouse under your dinning table for up to a month. We received a call earlier today from a regional manager who had our last name wrong & was very sorry for Rod finding the “glue” trap (Rods fingers were caught in a spring trap). Outback did not even not bother to check into the situation. This Manager did offer to send us two $50.00 gift cards for a future visit, we declined the offer. Mr. Farhan offered the same amount, we declined and told him to donate them to a food pantry, church, or homeless shelter. We explained that a future visit was not in our plans we just want to make sure this didn”t happen to another child. I requested a follow up and we have a call into #Ecopest. GOOD NEWS: Fairfax County Health Department was the first to call back and follow up. To be continued… #thisisnotover #outback #steakhouse #mousetrap #notagluetrap #norules #timeforanewslogan

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