I recently had a very bad experience with one of the art framing company and I want to share it with you guys. I am not the type of person who writes negative about a company but since the way I was treated at P & C Art Inc, that was horrible. The only reason to write this review is to let others know how P & C Art Inc treated me and how unprofessional they are. Since I had done business with them, I can assure you that all the claims they have made have unable to satisfy me. Their customer service is awful, the quality of the material they used is below average, and the top of it their staff is rude and they don’t know how to treat their customer or how to make a healthy conversation with them. They are a company who will try to rip you off; they charge you double than other art framing shops in the town. I went there to get 5 artworks framed and restored. The only reason for going over there was because they had good ratings online and customers were truly happy with their services but later on got to know that they hired some kind of marketing agency who handles their ratings online which is kind of a misleading for their customers. I had reached the place around 9 am because they say it’s when their shop opens. But I was wrong. Around 9:30 am a guy came and opened the shop. The guy looked nice though but my misery started when he was taking my order. It seemed as if he was retarded or something. He was unable to understand what I want from him, and then there comes his supervisor who told me to get the artwork I want to frame. P & C Art Inc charged me double but since money was not a problem for me. I just wanted that they deliver what I had expected from them. P & C Art Inc told me that the frames would be delivered at my home in next week or so. Fast forward next week when I received my frames I was shocked to see that all of them got scratches on their glasses, 2 of them had cracked glasses and the rest were in awful condition. It looked like they have not made any effort to frame it. I called P & C Art Inc to get a hold on this situation and was being told that it might get damaged while delivering the product and it’s not their fault. These bastards didn’t even show any apologetic behavior or so nor offered me any discount for the fault they did. I do not want to visit this facility again. And don’t even think about the restoration. When the frames were so damaged, you can understand my frustration. I’m certain that these guys will shut down shop soon because of their terrible work ethics.
This complaint and/or review was posted on HolySmoke.org on 19:13 pm, September 12, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/p-and-c-art-inc/.
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