Pacific Dental Services

Maybe I have some bias- however I have ethics! I worked for this “company” for a total of 9 months. Pacific dental services is a large corporation that has hundreds of dental offices throughout the country. The “company” becomes hidden to general public. For instance an office located in highland is simply named “highland dental group.” There is no way to know it is part of PDS. The poor patients do not know what they are about to walk in to! At first all seemed good- decent pay, CE opportunities, but then the day to day things started happening. As a dental professional you have a schedule to keep. A day planned out of appointments made by patienst. I would keep to my schedule and it started becoming crammed. Patients would get upset and I would do my very best to keep them happy. I talked to my manager about my time concerns and my ability to do good treatment. That didn’t matter, soon I was being looked at closely.All my production numbers to be exact. I would be grilled on selling treatment and procedures regardless if patients actually needed them. The management started pushing patients into the already crammed schedule and expected me to see them and produce money for the office. I was eventually “let go” for not producing enough money per day ($1000 a Day production as a registered Dental hygienist) that number is actually a very good number to many dentists in private practice settings. The company wants more. I would be forced to work long hours and see patients no matter what. Being let go is obviously not fun, but I worry about all the patients who I know firsthand are being scammed! Dentists and hygienist are supposed to make big buck for their office and compete with offices in other regions. Numbers are looked at daily and compared. Offices are congratulated when they “win.” This is just the tip of the iceberg and Pacific dental services needs to be investigated at every level of the company. .