I booked and paid for a room for the Halloween weekend at this hotel on a third party web site. When I arrive I was told that I would only be charged the daily resort fee of $39. Now that I have checked out the hotel, they told me the online reservation was cancelled and that they are charging the me the full amount of my stay which is over $700. At check in I was never told my reservation was cancelled or the amount that I would be charge daily. This is the worst hotel in Las Vegas for business practice and I would not recommend that anyone stay at this hotel.
This complaint and/or review was posted on HolySmoke.org on 17:59 pm, January 12, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/palms-casino-resort/.
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