I signed up with Riviera Gym in Fort Walton Beach they are out of business and still billing me. I quit the gym in March 2016. I was out of the country and moved. I went to the front desk and cancelled 2 memberships as I was also paying for another member. Hers was cancelled. Mine was not.
I finally found out who Paramount Acceptance Corporation was, they someone leached into my former contract and continued billing. THIS WAS NON DISCLOSURE. Nor did I get a copy of the contract. But I did cancel at the desk in writing. March, 2016. THEY ARE STILL BILLING ME. I have spent many hours getting this fixed. They are still trying to bill me. I was told repeatedly that I was getting my money back. Sarah, on a recorded line extension ** went to the manager for a long time with my request came back on the phone and told me I would be getting the refund going back to 3/2016.
Today 8/14/16 I was told the money had been sent out to me on July 28, 2017. When I called back again to speak with Sarah, a man named Bo got on the phone. He refused to give me Sarah, He refused to get his manager or even give a name. I asked who the CEO or president was he refused to help me. Rather he was trying to bulldoze me saying I need to cancel this membership in writing. I told him get the first cancellation I put in writing and use that.
So then I go online at the BBB in Utah and they have pages and pages and pages of reviews of the exact same thing. No one knew they were going to be involved (non disclosure) and then they promise refunds and rather than get refunds they get billed illegally.
This is exactly what is needed for the FTC Federal Trade Commission to act upon multiple accounts of the same issue. 1-877-ftc-help. Please file your complaints there too. I will be not only doing that but contacting others who have been victims of this predatory company. This site asked for a star rating. No star was not an option so I had to put the worst one, that is one star. They do not deserve one star. Currently they owe me $309.00 plus fees for putting a stop payment on any other transactions. PLUS I TURNED THEM IN FOR FRAUD. I DO NOT HAVE A CONTRACT WITH THIS COMPANY.