Park Nicollet Health Services

Consumer Reviews and Complaints

1. 

   Park Nicollet Health Services Reviews & Complaints

   (1)

   Hello, I am a patient that was seen last week (11/29/2018) for being sick. I had called back Friday to have a doctors note sent to me through mychart. After the first call I did not receive the note in my inbox on mychart. I then had to call three or four other times. I checked Saturday to see if it had shown up yet in which it did not. I called Saturday and the nurse I spoke with told me that there is nothing she could do about it and I would have to call back Monday. It is now Monday and I have called so many times waiting on hold for twenty or thirty minutes a time. The gentleman I spoke with swore that the letter was in my Mychart. I checked and it is still not there. I am not calling for what feels like my 100th time calling to get something as simple as a doctors note. I need this note not only for school but for work as well and it is critical I get it to those people. I am beyond frustrated with the lack of help from the staff I have spoken with. It seems as though no one knows what they are doing or how to do simple tasks such as getting a written letter to a patient that has requested it multiple times.

   By Beth Dubaldi

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2. 

   Park Nicollet Health Services Reviews & Complaints

   (1)

   I had to go to Urgent Care at Park Nicollet in Chanhassen on 07/15/19 and received 2 prescriptions. I asked to have them filled there due to my excruciating pain. I don”t have insurance and have used the GoodRx coupons in the past. I asked the pharmacist if she could look that up to save me money and her response was, “Well, these are cheap.” And then she asked if I had the coupon on my phone, which I didn”t because Walgreens pharmacy is the one that told me about the coupons and they pull them up for me. With my pain and frustration I said forget it. I came home and pulled up the coupons and I could have saved $21.10, which is a lot when I am a single mother that had to leave my house with nothing when I filed for divorce from my narcissist sociopath ex-husband for safety reasons. Which now I have to try and deal with C-PTSD and the stupidity of the pharmacist telling me “they are cheap” was just another “trigger”. She should be responsible for reimbursing me the difference. She should also learn some etiquette. It was the older woman with short hair and overweight.

   By Kiesha Parayuelos

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3. 

   Park Nicollet Health Services Reviews & Complaints

   (1)

   I have had several times to the doctors office recently, high blood pressure being on of the minor reasons why I have visited the Doctors office, medically everything is fine…it is paying off the bill I send them in the payment for what I was billed for and in return I get a very insuslting call because I did not send them money for items that I was not billed for but it is coming and they are very insulting with the paper that they send with the bill, there attitude towards you, they could care less if your truly healthy, although the doctor and nurses I have nothing but good things to say about and all they want is your money or they threaten you…keep in mind my credit rating is very high…I will not be returning though because of the extra amount of stress that there accounting department creates for you.

   By Ellamae Alty

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4. 

   Park Nicollet Health Services Reviews & Complaints

   (2)

   I recently saw Dr. Butcher for a consultation to see if he could help me with a circumcision that had gone wrong from another doctor. He said no the damage was much too severe, can”t be fixed. Then I got a bill for $474. I find that to be completely outrageous for a brief consultation. When I try to have this resolved from the clinic I got absolutely nowhere. Not even how the pricing was broken down. I need to figure out why I”m being charged so much. if I can”t get this resolved in a timely manner will have to contact an attorney.

   By Candra Desamito

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5. 

   Park Nicollet Health Services Reviews & Complaints

   (1)

   I saw Dr. Stephen W Murphy internal Medicine on 5/3/2019 For a cyst or blister in my mouth that I had for about 5 months. The first question he asked me is why today did you come in if its been 5 months I said well its been going on for 5 months and not going away like why did i even come in.? I have never been ask that kind of question in that way its obvious why i decided to make a appt I felt like why am i was wasting his time like it was really alot of work to look in my mouth The said maybe you should see a denist and that was it I said wHAT about a (ENT)at this point dont know who I should see? Is this person really a doctor I could of had better outcome If I saw a PA, GP, or went to ugrent care And I payed $30.00 for a co-pay which was a waste of time and money There was no care, his bedside manner need work Also my time is vaulable i work full time and a caregiver So i do not go to the doctor that much only if i have to I really never had a issues with the staff at Park Nicollet

   By Kathleen Scholtes

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