I am usually a person who loves to collect art. Recently I had a very bad experience with one of the businesses which are Park West Gallery. It is located in Southfield, Michigan. It is an art gallery but also does sale and auction of their arts. Recently I was very disappointed with them. In September 2018 I purchased a Peter Max ‘Umbrella Man’ acrylic statue on a cruise ship with other items. I had to wait many months for my statue to be delivered even after I paid them from my credit card in full. It’s been months since I have ordered my statue and sill have not received it on which I contacted Park West to track the status of my delivery. The park west was least concerned about my order and told me that they thought they have already sent me the order but they have no receipt or proof about the delivery and had no idea whether they have delivered it or not. I contacted the Park West Gallery by every means, through voicemails, calls, and emails but there was no response from them upon which I had to contact my credit card company and had to ask them to intervene in this matter since they had already charged my card after telling them the whole story. Around several days later my credit card company told me that the Park West Gallery had solved this mater and they had sent them a fake proof of receipt signed by someone of their idiots and claimed that they have already sent out the order and it been received by the person himself. I contacted my credit card company again and told them they have done a fake signature on my name and my credit card second me by saying they tried to make a fake signature like yours. Since then I have tried to contact Park West Gallery on every forum and they have given me no or little response in regards to it. They only replied to me once saying that they are working on my request and they will reach me as soon as possible. It’s been over 9 months since I have been trying to reach them and these bastards have not even shown their seriousness for once. At this point, even the park west gallery agrees that they have not sent the statue yet because they have been unable to provide sufficient evidence regarding the delivery. Yet the absolute disgrace is they are not going to refund my money nor they are going to send my delivery. I do not even like to write this review but this is not the way you should ever treat your customers. It seems like that business-like Park west only knows how to make their money from the pockets of customers and after getting their business done they don’t care if the customer is satisfied or not. I am going to make sure that these bastards have to pay for every penny for what they have done with me.
This complaint and/or review was posted on HolySmoke.org on 19:14 pm, September 12, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/park-west-gallery/.
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