Parkwood commenced work on the Project in or around August 2013 and considered its work completed in January 2014. Almost immediately, I noticed substandard and nonconforming work on the Project. For example, the pool’s pump and electrical timer did not work, both of which required almost three months to repair. In addition, I discovered that tiles on the steps of the pool were missing plaster. Parkwood’s solution to this problem consisted of repeating the same substandard installation. When that effort proved fruitless, Parkwood drained the pool only halfway and replaced the affected tiles. Unfortunately, the replaced tiles were crooked and contained unacceptable separations between them. Moreover, the Project has acquired at least three (3) leaks since “completion” I was forced to sit home for long periods of time waiting for repair personnel to be dispatched to my home. Finally, because an unacceptable amount of concrete was poured on the bottom of the pool, the steel beams underneath are rusting, causing unsightly stains in the pool. Parkwood has substantially deviated from those materials and specifications too. Save your money for a real contractor.
This complaint and/or review was posted on HolySmoke.org on 03:25 am, April 30, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/parkwood-pools-inc-review/.
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