Bought a pair of shoes online because I have no store nearby . The order number is [protected], Curt Penterman W 8590 Dyke Ct Westfield Wi 53964. I received shoes but didn”t wear them till the following Monday for work . I wore them for 4 days and one of the grommets that laces go through came right out of shoe so I cannot keep them tight . I stopped wearing them right away . I contacted customer service 2 times and got told sorry can”t help you . I have no store nearby and should not have to drive to take them to a store. I do not have time or money to do that, which is why I purchased online. I still have not wore them so there they sit in my closet. I can send pictures of defective shoe if needed. All I am asking for is for you to stand behind your shoe quality . This is my last resort to try to solve this matter or I will have to file a formal complaint with whoever I need to to try to resolve this matter . I will wait for your reply but not long because I need shoes . Thanks Curt Penterman
This complaint and/or review was posted on HolySmoke.org on 00:26 am, February 27, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/payless-shoesource/.
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