Paysafe Group / iPayment

Paysafe Group / iPayment Reviews & Complaints

Reviews: 10


Total views: 4215

Published: 03 February 2019

Posted by: Reviewer95811

Absolutely do not do business with this company. Don”t use this company. I signed up with them to kick off sales for my new business that had been in development of a product for 18 months. We landed our 1st sale and were quite excited. We used to process our 1st $8000 order. Upon executing the credit card transaction with, they immediately charged us their $250 transaction fee and then never released the $8k. When we contacted them, they indicated that we needed to provided them with 3-months of bank statements, the customer invoice, and customer sales receipt, which we produced immediately. They took 3-days to review and then decided that they would not approve releasing the funds to our checking account because our bank statement did not show any previous large payments. How stupid, this was our 1st sale! I still have not received a refund of my $250 processing fee. They also treated me poorly upon my 1st contact to try and resolve the situation. This company is horrible!!!

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