2 designer series windows — one south side, one north, both bottoms rotting between the 2 panes. The only possible reason is that the seal failed between the glass and the frame yet KC says this is not covered. Apparently this seal failure is a long-standing issue. KC family llc is the distributor. They boast that “single point accountability” is their values statement. Run. Do not walk. Both the product and the company are substandard.
This complaint and/or review was posted on HolySmoke.org on 12:02 pm, April 28, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/pella-corporation/.
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