In August 2014 I paid for a background check on an individual using PeopleSmart website. I did not see on the site where I would be charged a recurring charge. I was under the impression that this charge was a one time charge. I used my mother credit card because the individual she had hired wanted to rent her apartment. I told not to committ to renting to this individual until we got a background check. She never noticed the charge on her account until she had closed the credit card and the credit card agency sent her a notice that this company PeopleSmart was submitting payment for monthly charges. I contacted the company and spoke with someone about the above circumstances and wanted to be credit for the charges from September through this month. They sent and email stating that the account was closed today but that we had several thousand credit to use on their account. I don’t need to make background check for this amount of credit. I wanted a refund for the months that we were not aware we were being billed for. .
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This complaint and/or review was posted on HolySmoke.org on 09:02 am, August 03, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/peoplesmart-review/.
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I should have read here first. They
I should have read here first. They didn’t charge me $0.99 or even $1.95. They charge me $29.95 to access a one time report. I wouldn’t have minded if there had been anything in it. I have been searching for information on this person for over a decade. All they had was his birth date and death date. I already knew that! That comes up on the Social Security death index. Heck, that comes up if you type his name into any internet search engine. Otherwise there was absolutely nothing there. Every tab I clicked on showed a big fat 0 (ZERO). In other words, they charged me $30 and gave me absolutely nothing in return. That is a Rip Off!!! Luckily I used Pay Pal instead of a credit card. I will still have to go check and make sure they don’t try to set up a recurring charge on there. I had another company do that.
Had a background report run in April
Had a background report run in April on a person. Entered my credit card information, thinking I was paying for a month of reports. After doing the inital report I tried to do a second report and was only able to get their address and information. Information that I could get free if I looked for it. Fast forward – Noticed a fee on my credit card statement last month but did not pay “enough” attention. Noticed it again this month and looked back to see that they had been charging my card $19.95 every month since April 4th. When I called and told them that I did not intend to sign up for a monthly charge, that I only wanted the one report, they told me that they would cancel my “membership” but that there would be no credit of any kind. I said “even though I did not intend to get this service and have never used it since the second attempt” Be aware that there is no place to cancel your “membership” when you are signed in. I looked. Nothing. You have to call them. This is fraud and a ripoff as far as I am concerned.
I contacted PeopleSmart after I found out
I contacted PeopleSmart after I found out online that my ex-husband had died and I wanted more information. This was probably stupid since, if he’s dead, what difference does it make. Anyway, I paid $20 to PeopleSmart to learn more and was admitted into the “Holy of Holies” their database and found NOTHING. After I saw the list of complaints against PeopleSmart on your Ripoff website I wanted to add mine.
I have been charged since October 2013
I have been charged since October 2013 each month in the amount of 19.95 based on a .95 cents charge made on my computer while I was in the Hospital for a one time service for who knows what and I just received my very first bank statement last week and found that they and beacon credit union by not providing me a monthly savings account statement in a very very deceptive way were hiding this information in violation of the Texas DTPA continued charging in a way so that don’t see it this is nothing more than stealing, plain and simple. When I reported this to Beacon Federal Credit Union a very rude and disinterested person when she received my lawful denial by the name of Jennifer stated “there was an offer for a 7-day trial to the web site. It appears that I signed-up for an offer during the checkout process that the membership of $ 19.95 would be billed when the trial expired after 7 days this is nothing more than fraud by trick. I can assure you that running a business this way by People smart and Beacon Federal Credit union is one way to ensure you won’t be for long. In summary I did not give this company a right to make any charges on my account and do not appreciate the rude statements made by both companies and will file a TDTPA complaint with the appropriate agencies and I want a refund of all charges this caused.. other Cc: Texas AG and K Kastel Esq.
PeopleSmart.com Reviews & Complaints
I also was looking for someone and never signed up for the membership and ws charged $1.95 four days later i was checking my balance online at my bank and was also charged $35.40 now i have to file a dispute with my bank im glad i checked or i would of had overdraft fees along with the 35.40 i should of not been charged.i also reported People Smart to the BBB.they are people smart alright when it comes to ripping people off.i hope somebody somehow puts a stop to these people before they take advantage of more people like us.if i would of know i was going to becharged 35.40 i would of never used this company.people beware .
PeopleSmart.com Reviews & Complaints
I checked my Pay Pal transaction history and I found People Smart had made an unauthorized charge on my account. On 01/27/11 I made two authorized payments to People Smart totaling $69.90 for a one year unlimited search. However, on 02/03/11 an additional charge of $35.40 appeared on my account with no explanation. People Smart has agreed too refund $65.35. I am no longer a member but they still owe me $39.95. They have offered no explanation why they made that additional charge. Pay Pal has no explanation why they okayed that unauthorized transaction.
PeopleSmart.com Reviews & Complaints
I got ripped off too, but I called [protected] (number listed in someone else”s post below) and when I told the person I realized this was a scam, she immediately told me that she was canceling my subscription and giving me a full refund. (I paid by credit card, so hopefully, this will actually be done.) I asked her where they operate from and she said Nebraska. I told her I was surprised they haven”t been shut down because of misrepresentations, and I was sorry for her that she had to work for such a company!
PeopleSmart.com Reviews & Complaints
I opted for a one time only charge of .95 cents with a free 7 day trial. This company charged me 19.95/mo. when I caught up with them for several months. I called my bank, blocked them, and canceled my card. I just found out that they are recharging me using my new card. The bank allows auto withdrawals to come from wherever you have money. They didn’t seem to understand that when I canceled my card, I canceled them. I thought that they were scamming me out of a monthly charge, but when I called them, they said that it is in the contract that I okayed. I would never have and I mean never have opted for a call to cancel deal! I mean NEVER! This is a very devious business practice. They finally cancelled me. The bank went into dispute over the charges, but did say that it was up to People Smart. DO NOT USE THIS SERVICE!!!
PeopleSmart.com Reviews & Complaints
I paid 39.95 for a full Background Check on someone but received only past addresses and false employment history for the person I was requesting it for; a service that was advertised for $1.95. The person I was requesting information about spent time in prison, but the Background Check said no criminal record. It also gave false information about her employment, as if they took someone else’s information and just pasted it in. I will definitely report this company to the Better Business Bureau and will monitor my bank statements carefully to make sure I’m not billed $39.95 twice for a $1.95 service. I only wish I would have read these complaints BEFORE using People Smart!!!
PeopleSmart.com Reviews & Complaints
I paid the 1.95 fee for a report to which I never finished the process of getting the report. After reading these comments, I called them and told them that I did not want the report because I din not want my credit card charged for the annual fee. I proceeded to tell the man on the phone that I thought this was a scam and that they should make things clearer about the annual fee. I asked him about the 7 day Free Trial and he said that I had to register for the trial:. I thought that was what I did when I paid for the one report;. I proceeded to tell him that the company should not scam people like that|. He told me that it is stated twice in the initial activation?. I would consider myself a smart person and do not see how I ncould have missed it both times along with so many other people whom I’m sure are just as smart|. Long story short, I told him I did not even want the report or anything to do with this company and he was very nice and immediately credited my account he said, . I have not received the money back yet but will be checking daily’. My advice is to not subscribe to this company as they are too misleading!!!