My company entered into a verbal contract with Phadid Entertainment and WOWFX3D to help our websites get more traffic / interaction. The owner, Drac Gibson, seems to be a very knowledgeable guy and had a bevy of great ideas to freshen up the look of our sites and add a video overlay to them. Great sales pitch, brilliant ideas…zero results. Worse, our original meeting took place on April 17th, 2014 and after months of waiting; Drac blamed us for the delays. Not once were we informed that we were the bottleneck, he just waited until we asked about progress to start pointing fingers, passing blame and creating excuses. His biggest complaint, we did not provide him with site access information. Website credentials were sent to him on numerous occassions, they were never accessed (web logs). We again met on July 7th to rehash the details and get everything back on track. As our shopping cart software works on a template system, we purchased a template for Drac and supplied him with the instructions for modifying it. All seemed well but still no progress or communications from Drac, except to respond to our inquiries with excuses. We have never received any part of the service we paid for. Now Mr. Gibson is to the point where he no longer responds to our inquiries. We cannot make contact with Mr. Gibson and we are out just over $3000. The checks were cashed immediately, we believe through a check cashing store, as their business is not on the endorsement. We were conned.
This complaint and/or review was posted on HolySmoke.org on 09:10 am, September 11, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/phadid-creative-review/.
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