After much research, I purchases a mattress from Pilgrim Furniture. Big mistake. The saleswoman never left me alone. She didn’t show me any inexpensive mattresses and barely let my head turn in their direction. I mentioned my hesitation to the saleswoman about purchasing a mattress from Pilgrim as they do not offer a 30 day trial period like the bedding stores do. She assured me if I was unhappy, that Pilgrim would return the mattress. When closing the deal, I mentioned again my hesitation and she again reassured me. 10 days later I called Pilgrim to return the mattress as it was hurting my back — they REFUSED. The saleswoman got on the phone and she denied ever saying that to me. I spoke with a Mgr who refused to do anything. He basically told me I was lying and that the saleswoman would never say that. I asked to have one of the owners call me — they never called. If you aske me, the saleswoman said anything to ‘get the sale’. I trusted her – my mistake. I will NEVER purchase anything from Pilgrim again. In addition, I live 5 miles away and they’re delivery charge is $129.99 !!
This complaint and/or review was posted on HolySmoke.org on 18:18 pm, February 16, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/pilgrim-furniture-city/.
The reviews & complaints posted about Pilgrim Furniture City was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Pilgrim Furniture City as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.
