I have ordered a lovely dress from Pink Boutique website and when I made my order I followed all the instruction and picked the size according to their size chart. When my dress finally arrived not only it looked nothing like picture but it was also at least two sizes bigger than I expected! When I contacted customer service they said that I picked the wrong size and literally they said it was my fault. I asked for a smaller size and they said that they don’t do exchanges. They said that I can send the dress back in order to get a refund. So I paid some extra money for the return shipping and sent the dress back. I never got my money back and when I contacted customer service they claimed that refund was issued a long time ago. I contacted my back and asked them to check and they said that there was no money transferred to my bank account by Pink Boutique. Contacted them again and they refused to listen! These people are scammers! Do not buy anything from Pink Boutique!!
Consumer Reviews and Complaints
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This complaint and/or review was posted on HolySmoke.org on 09:20 am, February 20, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/pink-boutique/.
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Pink Boutique Reviews & Complaints
I ordered a dress of pink boutique last Thursday. I got an email on Wednesday to say it would delivered to my address on that day. Still no sign of it today Saturday so I went to track my parcel and on it said the parcel had been signed for in Portarlington. I love in Portlaoise and I didn”t sign for any parcel. I”m very upset as this was my Christmas outfit and I never had a problem with pink boutique before
Pink Boutique Reviews & Complaints
I ordered a package from you the beginning of June and I paid for sighned delivery someone else has sighned for it and I don”t know who I have been in contact with the manager of royle mail and they have told me to contact the sender that it is your responsibility if I do not reseve my package and that you will iver replace or refund can you contact me if you need more information [protected] my name is Sharon Harty and the tracking number is fh815247373gb thanks
Pink Boutique Reviews & Complaints
I ordered this product on the 27/07 paying extra for next day delivery. I DID NOT receive this order on the 28/07 as expected dispite recieving correspondence to state my item would be delivered 12.35-13.35am. I cancelled work and waited at home for this parcel! On the 29/07 I went to the dpd depot in at da1 1jq they send me to da1 4fl who were closed. I also returned back here on the 30/07 and again they were closed! On the 31/07 I went on holiday which is the reason why i purchased this dress. As you can see this has been an unpleasant experience, I am very unhappy with the service I have recieve and would expect to be compensated for my inconvience. Please refund the next day delivery cost and the sum of 7 for time missed at work and petrol to run around searching for my parcel. If this sum is not refunded back to me by the 8th August I will be forced to take this futher. I look forward to hearing back to you with good news. Thanks, Rebecca Green
Pink Boutique Reviews & Complaints
I placed an order on 27th June and received it nearly 6 days later .. also upon arrival the package did not require a signature and was infact just freely handed over to my partner without any questioning. I then returned 2/4 items on the 17th July as they looked nothing like the photo to which I sent recorded and after checking my Royal Mail delivery it was shown as signed for a week later so at this point binned my receipt and awaited refund. After not hearing anything at all for over a month I sent an email to “customer care” team who sent me back a pretty useless email telling me to wait a further 7-10 working days. Again this evening nearly 9 weeks after placing my original order I sent a further email querying my return and refund, to which I received a very cheeky email back from this so called customer care team .. this girl’s service was disgusting and yet here I am again no further on with my refund !
Pink Boutique Reviews & Complaints
I purchased this jumpsuit last week, it was delivered to me on Tuesday. I had worn this jumpsuit for a 15 minutes, in which I hadn’t even left home, and one of the straps snapped on the jumpsuit. I am very disappointed in this as I was expecting it to be a good quality jumpsuit and for one of the straps to snap as quickly as it did means that I am unlikely to purchase any products from you again. I would appreciate if you contacted me regarding further action towards this problem and would appreciate a refund to help this. Contact me via email: [protected]@gmail.com, I have attached images so you can see the damage to the jumpsuit which was worn