As with many customers on this site, my payment card was debited even though PlumbingForce did not turn up when booked and they then cancelled on me. I discussed my experience with a) a barrister friend specialising in consumer law, and b) Citizens Advice Bureau (who are now the first point-of-call for Trading Standards). A report is now being submitted to Trading Standards, who will investigate PlumbingForce to see whether basic consumer law is being followed or whether the company has acted in any way improperly or illegally. If so, they can take action to protect ordinary consumers like us, up to and including prosecution if required. The more genuine complaints Trading Standards receives about this company, the more informed the investigation will be. the number to call is: [protected]. It”s not enough for us to simply leave reviews on websites like this, as helpful as they are. Proper action needs to be taken if and when a company has a history of appalling customer service that may or may not be improper or illegal (if you think the reviews on here are bad, try several other review sites). One simple call to the CAB number above, to explain your experience, is all that”s required.
This complaint and/or review was posted on HolySmoke.org on 22:17 pm, September 01, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/plumbing-force/.
The reviews & complaints posted about Plumbing Force was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Plumbing Force as per Section 230 of the Communications Decency Act.
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